888 and the Royal Straight Flush Jackpot

    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Hi guys,

      I recently registered thru PokerStrategy.com to 888poker, and have come to share with you my experience with their Royal Flush Jackpot.

      Yesterday, the 8th of August 2010, I had the fortune to bump into 2 Royal Straight Flushes - The gods must have smiled at me.

      888poker has a promotion for Royal Straight Flushes, which awards 100% of a cumulative to a Royal Straight Flush of Spades, and 10% to any other.

      I checked all the terms and conditions, and both seem to be valid, as some players at the table checked and confirmed at the time. After that, I have contacted support, who told me that I would receive it in an hour or so, or a phonecall. I received none. At the time the Jackpot was on 208,975$00.

      When I insisted with the support after that hour, I was told that they had to be verified (understandable considering that 2 RSF in one day is not common for the same player) and that they could give me no time frame for me to receive an answer - "This is the procedure" is what I was told.

      The impression that I got from this communication is that 888poker aka Cassava Ent. are relutant to give away the $, to extend their propaganda of a large RSF Jackpot. If things get too extended, I am afraid that I will have to turn to the official entities that licene and regulate the online poker industry.

      I would appreciate it as well if PokerStrategy.com would use their influence to rush the process, which I am sure would be considered by 888.com.

      RSF of Spades:

      http://img833.imageshack.us/img833/4133/236211104.jpg

      RSF of Diamonds:

      http://img10.imageshack.us/img10/2513/282112912.jpg

      Thank you for the time, and I am hoping that the process will be brief. :f_confused:

      Cheers,

      :club: Filipe
  • 22 replies
    • pogodon
      pogodon
      Bronze
      Joined: 23 Jul 2010 Posts: 1,205
      does this mean u will get 40 thousend
    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Originally posted by pogodon
      does this mean u will get 40 thousend
      This means that I should get the full 100% of the Jackpot + 10% of the 25.000$00 that starts the next round of the jackpot.

      Cheers,

      :club: Filipe
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30 Jun 2010 Posts: 15,318
      Hello Filipe,

      Congratulations to your 2 royal flushes.

      If you played on a Royal Flush table and fulfilled the terms and conditions of 888poker you should receive the money.

      As far as I can see, there is no JP icon in the first screen shot. So hopefully you were eligible.

      If you need further assistance from us, please contact our http://resources.pokerstrategy.com/Editorial/elements/ps_image_arrow_link.pngCustomer Service.

      Best regards,
      Hannes
    • psmarco
      psmarco
      Bronze
      Joined: 01 Jul 2009 Posts: 2,308
      Grande Prova Filipe :)

      Great!


      //psmarco
    • RitaSilva
      RitaSilva
      Bronze
      Joined: 03 Aug 2009 Posts: 1,548
      Congratz! Tens que me ensinar esse truque :D
    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Hi guys,

      Thanks! :f_grin:

      In the Hand History tool does not show the JP contribution from players, but in both time I am sure to have fullfilled all the terms.

      The Jackpot is still running, and misleading others that may get another RSF... Let's see how brief they are paying out.

      Miss you all, and hope that you can give me some advice on how to proceed, since they are PokerStrategy's partners and it is not related directly to your service.


      Kind regards,

      :club: filipe
    • SoraiaCS
      SoraiaCS
      Bronze
      Joined: 02 Nov 2009 Posts: 2,568
      Hi Filipe,
      I sincerely hope I can say Congratulations! :f_grin:

      The first screenshot, Spade Royal Flush, does not have the JP symbol, in green or red, in none of the players... the place where the jackpot amount should be displayed is covered with the pop up... was this a jackpot table? :f_eek:

      Hope all T&C are covered and that you do not have multiple accounts, they don't forgive it in case of prizes. :s_evil:

      They might need some time to check everything, although you might not like it.

      Their customer support line is free, give them a ring if the email replies don't convince you - my advice: call the PT line ;)

      Keep us posted.

      Cheers, Soraia
    • kallebah
      kallebah
      Bronze
      Joined: 08 Feb 2009 Posts: 11
      Hi All,

      I spoke to one of my colleagues and had it confirmed that the Jackpot payout has been performed accordingly. Also the Jackpot has been updated in order to avoid further confusion.

      I'm awaiting further details with regards to the exact amount.


      As soon as I have further details, I will post them here!!


      Greetings,

      Sebastian (888poker VIP Poker Team)
    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Hi kallebah,

      The 20K for the Diamond RSF are in my account, but I will only take it for granted when my cashout is approved, which is taking quite a while.

      Let's see how hard it will be. 6 days have passed, and yesterday the 20K were back in my account without any notice of denial for any reason.

      Today I got an email asking for documents, which I have sent twice before I got the Jackpot, thru email for a smaller cashout, and using the cashier tools on the software.

      I will post my final impression as soon as the $ is cashed out. Thank you.

      Regards,

      :club: Filipe
    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Hi guys..

      Got it in my account (there was never a doubt), in full, and took me arount 10 days to cashout.

      Thank you all for the support.

      Cheers,

      :club: Filipe
    • lennonac
      lennonac
      Global
      Joined: 02 May 2009 Posts: 1,421
      Did you get it for the fist one? because on most sites that doesnt qualify as usually the royal flush has to include two picture cards in your hand.
      Interesting to know if not
    • Filipe
      Filipe
      Bronze
      Joined: 27 Oct 2009 Posts: 1,052
      Hi!

      Nop...

      Didnt get the first (spades), but got the diamond RSF - 10% of the prize pool

      Cheers
    • dividead
      dividead
      Bronze
      Joined: 18 Jun 2010 Posts: 6
      just read this
      f. incredible...congratz!
    • Domingos1987
      Domingos1987
      Bronze
      Joined: 01 Nov 2010 Posts: 1
      hello, a week or 2 ago i start playing 888poker, i like this pokersite, i also get a royal flush of hearts on 888poker, where can i claim my 10% bonus of 63 000 dollars, it was on a 1/2 cent table :P for real
    • pogodon
      pogodon
      Bronze
      Joined: 23 Jul 2010 Posts: 1,205
      Originally posted by Domingos1987
      hello, a week or 2 ago i start playing 888poker, i like this pokersite, i also get a royal flush of hearts on 888poker, where can i claim my 10% bonus of 63 000 dollars, it was on a 1/2 cent table :P for real
      if its on a 1/2c table you get a billion dollars
    • lekingdom
      lekingdom
      Basic
      Joined: 05 Nov 2011 Posts: 1
      Hi guys,

      I just did a Royal Straight Flush of spades now! I was wondering how should I proceed now ?

      Below are the print screen:
      http://www.lekingdom.com/img/royal.png

      Please, any advice will be great
    • imbahness
      imbahness
      Platinum
      Joined: 07 Sep 2009 Posts: 121
      Hi guys, I just did a Royal Straight Flush of spades now! I was wondering how should I proceed now ? Below are the print screen: http://www.lekingdom.com/img/royal.png Please, any advice will be great


      oh ya didn't get the money ? WEIRD! ya had a royal omg , did ya called the police yet? hire a lawyer?, if not do it ASAP
    • thazar
      thazar
      Gold
      Joined: 14 Sep 2009 Posts: 6,129
      Originally posted by lekingdom
      Hi guys,

      I just did a Royal Straight Flush of spades now! I was wondering how should I proceed now ?

      Below are the print screen:
      http://www.lekingdom.com/img/royal.png

      Please, any advice will be great
      Hi Lekingdom


      From the T&C the jackpot is only applicable if you play at a jackpot table

      Best regards

      Thazar
    • KozakFB
      KozakFB
      Bronze
      Joined: 18 Aug 2011 Posts: 395
      Originally posted by lekingdom
      Hi guys,

      I just did a Royal Straight Flush of spades now! I was wondering how should I proceed now ?

      Below are the print screen:
      http://www.lekingdom.com/img/royal.png

      Please, any advice will be great
      WTF at those stakes and your buy in?

      4004 dollars to play 400/800?
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