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ID card

    • Raducan
      Joined: 21.04.2008 Posts: 4
      hello i have a problem...first you ask me to send you my id i recieved a mail that i have to send a gas bill to confirm my adress,but the adress is on my id card
      So:1)why do i need to send a bill if my adress is on the ID
      2)if i am not the owner of the house...the bill is not on my name...what to do in this situation(just askink)
      no 1 si very important ..i dont see the point.!
  • 1 reply
    • SoyCD
      Joined: 20.02.2008 Posts: 6,356
      Hello Raducan,

      If the address on the ID card coincides with the entered address in your profile, simply write the support making them aware of this (and perhaps resend the ID card).

      Best regards,