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hello and help

  • 1 reply
    • EagleStar88
      Joined: 06.10.2008 Posts: 7,359
      Hi riverriley & welcome to the community,

      This could be for a variety of reasons, please contact support team via the following link providing your details and they can input it for you.

      Just ensure that you meet all of the conditions, your country is not restricted by Everest and that it is a brand new account that you have set up through PokerStrategy using the PokerStrategy code & download links.
      We are unable to provide the starting capital to existing platform accounts that you held prior to joining PokerStrategy.

      Best regards,