Strategypoints

    • finsener
      finsener
      Bronze
      Joined: 08.07.2010 Posts: 13
      Hello!

      I am missing my strategypoints for yesterday. There have been other occasions like that as well. On the main page (e.g. in total strategy points points list with dates) it shows "..." for those days. Any logical reason for that or is it just about Thursday?
  • 2 replies
    • thazar
      thazar
      Bronze
      Joined: 14.09.2009 Posts: 6,561
      sometime they take a few days to appear. Patience :D
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,613
      Hi finsener,

      Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

      1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
      2. Newly signed up accounts sometimes take a few days to be totally tracked through;
      3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

      These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visable on your home page within a few days (maybe even just hours).

      Regards,

      Kyle.