ID check failed ? WTF ?

  • 3 replies
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hello Vcelka,

      I am sorry that you haven't passed our ID check and therefor cannot receive the $50 starting capital.

      We are not able to disclose any information about our ID-check. The ID-check can't be repeated or the decision overturned. I am sorry if we made an incorrect decision.

      You still can become an active member of PokerStrategy.com by selecting one of our great first deposit bonus codes. You can see all available poker rooms here:
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      Good luck,
      Hannes
    • bfg70
      bfg70
      Basic
      Joined: 09.11.2010 Posts: 1
      The guy who referred me never had to do an ID check so i never gave it a thought,now im screwed as i put my new address details onto my account,move in in 10 days,so i have no proof of address,ive changed my personal details on the poker site to my current address but waiting to find out if i can change them on here,if not i cant cash in $50. Sounds like theyre running out of funds
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hi bfg70,

      If you have a new address, please contact our customer support.

      They will change your details.

      Best regards,
      Hannes