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No HUD appearing

    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      Hi there,
      I just installed the elephant and that process went smoothly. Program opens up fine and it has imported all of my hand histories. However, when I start playing cash games no the HUD does not appear. Is there something that I need to activate in order for this to start operating?

      Thanks for you help
  • 10 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey SrCardgage,

      have you installed the latest version of the elephant? (http://elephant.pokerstrategy.com).

      What's the pokerroom you are playing on?
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      Yes I have, I just downloaded it yesterday from the site, along with postgreSLQ 8.3 . I am currently playing on Full Tilt.

      I just realized that I never had the opportunity to get the machine code while setting up elephant, could this be an issue and where do I find this. Other than the HUD running at the tables it seems all other functions are working properly...as far I as can tell.

      Checked the machine code and license and it appears that it was inserted and license was generated automatically? though im not sure how, not that it matters I guess.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Do you get the small black table average window?

      Please open up a recent logfile and post it to the forums.
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      So it worked for the first time in a ring cash game, though it wont work for rush, but it still wont for tournies (which i prefer). Here is the logfile for a $1 rebuy on FTP:

      2010-11-18 12:15:16,788 - 212 (UTC:2010-11-18 20:15:16,788) [1] INFO Welcome Message:
      ---------------------------------------- Launching 'Elephant.exe' (Version: 0.90.30913.3) ----------------------------------------------------------------------
      2010-11-18 12:15:18,736 - 2160 (UTC:2010-11-18 20:15:18,736) [3] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz at 2000 Mhz with 2 cores (Intel64 Family 6 Model 15 Stepping 13)
      OS : Microsoft® Windows Vista™ Home Premium (Microsoft Windows NT 6.0.6001 Service Pack 1)
      RAM: 3.99GB
      Culture info: en-US

      2010-11-18 12:15:33,774 - 17198 (UTC:2010-11-18 20:15:33,774) [1] INFO Welcome Message: Installed PostgreSQL version: PostgreSQL 8.3.0, compiled by Visual C++ build 1400
      2010-11-18 12:15:44,063 - 27487 (UTC:2010-11-18 20:15:44,063) [1] INFO VersionUpdate: Starting background version check...
      2010-11-18 12:15:44,459 - 27883 (UTC:2010-11-18 20:15:44,459) [14] INFO VersionUpdate: Background version check finished.
      Latest Version: 0.87.1381.2210
      NewVersionAvail: False
      IgnoreUpdateVersion:

      2010-11-18 12:17:48,260 - 151684 (UTC:2010-11-18 20:17:48,260) [15] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): Content failed to match.
      Will put this work item into error queue
      2010-11-18 12:17:48,262 - 151686 (UTC:2010-11-18 20:17:48,262) [15] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: There was an error parsing a hand:
      PokerStrategy.Elephant.Import.PipeNode.PipeContext
      -------------------- PokerStrategy.Elephant.Parser.ParserException.InvalidMatchException --------------------
      - Message: Content failed to match.
      - HandHistory: Full Tilt Poker Game #25664262422: Daily Dollar Rebuy (198856174), Table 200 - 10/20 - No Limit Hold'em - 15:16:00 ET - 2010/11/18
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      I am getting the black box where the table average/my stats should be, but with no stats in it.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      We currently do not support a HUD with Tourneys/Sngs. This part is still in developement.

      As long as it works on cashgame tables, everything should be okay :)
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      So I guess it doesnt support rush either? since that doesnt work for me also.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      You are right. We do not support rush poker.
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      Okay now it wont load for cash games either. Heres my logfile:



      2010-11-21 22:57:20,581 - 93 (UTC:2010-11-22 06:57:20,581) [1] INFO Welcome Message:
      ---------------------------------------- Launching 'Elephant.exe' (Version: 0.90.30913.3) ----------------------------------------------------------------------
      2010-11-21 22:57:21,330 - 842 (UTC:2010-11-22 06:57:21,330) [3] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz at 2000 Mhz with 2 cores (Intel64 Family 6 Model 15 Stepping 13)
      OS : Microsoft® Windows Vista™ Home Premium (Microsoft Windows NT 6.0.6001 Service Pack 1)
      RAM: 3.99GB
      Culture info: en-US

      2010-11-21 22:57:33,766 - 13278 (UTC:2010-11-22 06:57:33,766) [1] INFO Welcome Message: Installed PostgreSQL version: PostgreSQL 8.3.0, compiled by Visual C++ build 1400
      2010-11-21 22:57:41,020 - 20532 (UTC:2010-11-22 06:57:41,020) [14] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <2184>!
      The HUD will not be shown
      2010-11-21 22:57:42,112 - 21624 (UTC:2010-11-22 06:57:42,112) [14] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <2184>!
      The HUD will not be shown
      2010-11-21 22:57:44,082 - 23594 (UTC:2010-11-22 06:57:44,082) [14] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <2184>!
      The HUD will not be shown
      2010-11-21 22:57:45,143 - 24655 (UTC:2010-11-22 06:57:45,143) [14] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <2184>!
      The HUD will not be shown
      2010-11-21 22:57:46,619 - 26132 (UTC:2010-11-22 06:57:46,619) [1] INFO VersionUpdate: Starting background version check...
      2010-11-21 22:57:46,651 - 26163 (UTC:2010-11-22 06:57:46,651) [14] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <2184>!
      The HUD will not be shown
      2010-11-21 22:57:47,290 - 26803 (UTC:2010-11-22 06:57:47,290) [40] INFO VersionUpdate: Background version check finished.
      Latest Version: 0.87.1381.2210
      NewVersionAvail: False
      IgnoreUpdateVersion:
    • SrCardgage
      SrCardgage
      Bronze
      Joined: 01.12.2009 Posts: 27
      This is just a bump, previous assistance was appreciated but additional would be also :)