ipod @ full tilt store | Full Tilt | PokerStrategy.com Forum

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- lolloco
  
  Bronze
  Joined: 12.05.2009 Posts: 83
  - 18.11.2010, 12:43
  - 0
  hi all,
  I've ordered an ipod on the full tilt store 3 (!) months ago, but they didn't send it yet. A month ago they told me that it was in backorder but since then no news from ft.
  I wrote them several times but they just aren't answering, so I was wondering if anyone is in the same situation...
  Has anyone received anything from the store recently or is it just my ipod?
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9 replies
- NightFrostaSS
  
  Bronze
  Joined: 25.10.2008 Posts: 5,255
  - 18.11.2010, 12:48
  - 0
  Standard FTP, just spam them with emails
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- Tampaloeres81
  
  Bronze
  Joined: 08.03.2009 Posts: 1,416
  - 18.11.2010, 12:48
  - 0
  I have ordered the 23" LG screen and got it within 3 weeks or so.
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- HannesZ
  
  Headadmin
  
  Headadmin
  
  Joined: 30.06.2010 Posts: 16,315
  - 18.11.2010, 14:43
  - 0
  Hey,
  
  Some questions, which may help:
  
  Do you write to support@fulltiltpoker.com?
  Have you checked your spam folder?
  Do you get an automatic answer?
  
  If you need further help, please let me know.
  
  Cheers,
  Hannes
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- lolloco
  
  Bronze
  Joined: 12.05.2009 Posts: 83
  - 18.11.2010, 17:57
  - 0
  thanks for the replies
  actually I replied to customersupport@fulltiltpoker.com, the address I received the first response from.
  I also forwarded to the address you mentioned and got an automated reply, let's wait and see...
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- lolloco
  
  Bronze
  Joined: 12.05.2009 Posts: 83
  - 07.12.2010, 08:42
  - 0
  so, they asked to confirm my address, they said they'd reship my ipod.
  this happened two weeks ago.
  wrote again and no response.
  getting pissed.
  
  I mean wtf 4 months?!
  It takes 1 week from amazon and 4 months from fulltilt?
  Where are they from, Mars? Do they deliver by foot?
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- HannesZ
  
  Headadmin
  
  Headadmin
  
  Joined: 30.06.2010 Posts: 16,315
  - 07.12.2010, 12:27
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  They deliver some stuff from US. So it really can take a lot of time.
  
  Hope you get your iPod soon.
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- Phgrinder
  
  Silver
  Joined: 16.02.2009 Posts: 1,003
  - 07.12.2010, 12:34
  - 0
  your better off getting cash and buying one on your own.
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- Anssi
  
  Black
  Joined: 03.07.2008 Posts: 2,173
  - 07.12.2010, 13:44
  - 0
  Hope it is not shipped from US, that very likely means you'd have to pay VAT and customs for it (~15-20% depending where you live).
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- lolloco
  
  Bronze
  Joined: 12.05.2009 Posts: 83
  - 18.12.2010, 09:18
  - 0
  delivered yesterday, thanks santa!
  however fulltilt support is useless in these cases, I had to send ~10 mail to get an answer.
  btw I didn't pay vat or customs, I guess cause they shipped from france...
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