[Help] My Rakeback Has Stopped?

    • BCShad0w
      BCShad0w
      Bronze
      Joined: 07.06.2010 Posts: 78
      I joined FTP through PS with the bonus code that also gives me 27% Rakeback, however over the past few weeks I havn't had any.

      I spent $150 alone last weekend so Im sure to expect some Rakeback... Anyone know why this has stopped?

      /Chez
  • 4 replies
    • Wriggers
      Wriggers
      Bronze
      Joined: 21.07.2009 Posts: 3,250
      I think you're better off emailing FTP about the issue :)
    • MichaelM
      MichaelM
      Bronze
      Joined: 01.01.2007 Posts: 4,087
      Hey BCShad0w,

      Even though the FTP support will be able to help you right away, when did it start that you didn't get any RB from FTP?
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi guys,

      Full Tilt will generally refer you back to the affiliate (i.e. PokerStrategy), so it's probably best to drop a ticket to the PokerStrategy support team.

      Before you do though, if I could just ask that you check your transaction history via the cashier as sometimes a payment gets made but isn't notified by email.

      Also it's still early yet, may still receive a payment today/tomorrow.

      Let us know how you get on, best regards,


      Bart
    • BCShad0w
      BCShad0w
      Bronze
      Joined: 07.06.2010 Posts: 78
      The last time I recieved RB was on the 2nd July 2010 at 17:36. So yea, I havn't recieved any for Aug, Sept, Oct nor Nov.

      I'll send a Support Ticket to PS Support Team too.

      Thanks.

      /Chez