Freeroll eligibility issues

    • danutz123
      danutz123
      Bronze
      Joined: 03.05.2006 Posts: 126
      Euro Poker: created account through PS. No tickets

      Full Tilt: created account through PS. Played in at least 2 PokerStrategy freerolls. Then today, I'm blocked from registering.

      Supposedly my Full Tilt account that I was able to play freerolls with is suddenly not tracked. What gives?!
  • 4 replies
    • danutz123
      danutz123
      Bronze
      Joined: 03.05.2006 Posts: 126
      Can't register for 24h Poker freeroll either. Someone please fix this.
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey danutz123,

      Please contact out support team:


      Regards,

      Kyle.
    • danutz123
      danutz123
      Bronze
      Joined: 03.05.2006 Posts: 126
      This is what I get from support:

      Dear danutz123, Thank you for your message. I would like to ask you to post your problem on our freerolls forum here in order that our poker specialist could provide you all the necessary information. Thank you for your co-operation. Should you have any other questions, do not hesitate to contact us, we would be happy to help you. Kind regards, Ivan


      I took much time to create accounts to play in freerolls that I'm eligible for. Many people seem to have these problems (if you read the other threads on the topic) and noone seems to care about that.

      P. S. Can I change my handle to F_Kafka?
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hey danutz123,

      Sorry for the problems with the freerolls.

      Regarding Full Tilt Poker:
      Your tracking gets lost within 180 days if you do not make a deposit or get our starting capital there.

      As far as I can see my colleagues from customer support have already answered your issues in details.

      If you have further questions, please do not hesitate to ask.

      Cheers,
      Hannes