Not a point yet

    • bradomurder
      bradomurder
      Bronze
      Joined: 17.10.2008 Posts: 1,329
      Hi

      I have registered with PP about a month or 2 ago, got the 1st deposit bonus (which worked fine) and when I click on the download intructions on this site under "tell us you username" it has a tick.

      I haven't got any PS points yet though. I've been playing it for a couple of weeks now (took ages to do the security checks)

      What do I do?
  • 1 reply
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hey,

      So you created your account using our download link and following our download guide?

      Maybe you typed in the wrong name. Please open a ticket to our customer support and tell us again your correct username (case sensitive).

      Best regards,
      Hannes