Strategy poins

    • Tuvoc
      Joined: 28.11.2010 Posts: 98
      Hi all !!

      I have problem with my sp because i collected almost 10 points in PokerStrategy actualy 9,08 ffp !! and my poker strategy acc counts that i have only 0.6 points .. !!

      Is this a problem on my end cuz i think i should be having more strategy points then i have currently??

      Thank you !
  • 1 reply
    • justkyle88
      Joined: 07.05.2008 Posts: 7,598
      Hi Tuvoc,

      Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

      1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
      2. Newly signed up accounts sometimes take a few days to be totally tracked through;
      3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

      These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visable on your home page within a few days (maybe even just hours).