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Elephant doesn't do anything

    • Tscek
      Tscek
      Bronze
      Joined: 10.12.2010 Posts: 60
      Hey, I've installed pokerstrategy.com, but it doesn't seem to do anything. I play NL2 @ Full Tilt and the only thing I can see there is a little black box saying "Stats will be shown once enough hands have been played" or something like that. When I import the hands it says imported: 63 errors: 63 (for example), all the stats/graphs are empty no matter what filters I set. I'm using 0.90 elephant, I believe. (downloaded it from this link: http://static.pokerstrategy.com/software/9/download/setup-elephant-0.90.exe ) My Full tilt poker is in Engllish. I play on a laptop and a pc and the elephant doesn't work on either of those.


      This is the beginning of the error folder:


      2010-12-19 12:08:03,437 - 78 (UTC:2010-12-19 11:08:03,437) [1] INFO Welcome Message:
      ---------------------------------------- Launching 'Elephant.exe' (Version: 0.90.30913.3) ----------------------------------------------------------------------
      2010-12-19 12:08:04,953 - 1593 (UTC:2010-12-19 11:08:04,953) [3] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: AMD Phenom(tm) 8650 Triple-Core Processor at 2311 Mhz with 3 cores (x86 Family 16 Model 2 Stepping 3)
      OS : Microsoft Windows XP Professional (Microsoft Windows NT 5.1.2600 Service Pack 3)
      RAM: 2.00GB
      Culture info: en-US

      2010-12-19 12:08:05,875 - 2515 (UTC:2010-12-19 11:08:05,875) [1] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: AMD Phenom(tm) 8650 Triple-Core Processor at 2311 Mhz with 3 cores (x86 Family 16 Model 2 Stepping 3)
      OS : Microsoft Windows XP Professional (Microsoft Windows NT 5.1.2600 Service Pack 3)
      RAM: 2.00GB
      Culture info: en-US

      2010-12-19 12:08:29,203 - 25843 (UTC:2010-12-19 11:08:29,203) [1] INFO Welcome Message: Installed PostgreSQL version: PostgreSQL 8.3.0, compiled by Visual C++ build 1400
      2010-12-19 12:08:35,718 - 32359 (UTC:2010-12-19 11:08:35,718) [1] INFO VersionUpdate: Starting background version check...
      2010-12-19 12:08:35,937 - 32578 (UTC:2010-12-19 11:08:35,937) [12] INFO VersionUpdate: Background version check finished.
      Latest Version: 0.87.1381.2210
      NewVersionAvail: False
      IgnoreUpdateVersion:

      2010-12-19 12:08:52,546 - 49187 (UTC:2010-12-19 11:08:52,546) [14] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: Exception caught in Void PokerStrategy.Elephant.Import.PipeNode.PipeNodeBase.ThreadFuncWrapper(PokerStrategy.Elephant.Import.PipeNode.IPipeContext): Content failed to match.
      Will put this work item into error queue
      2010-12-19 12:08:52,546 - 49187 (UTC:2010-12-19 11:08:52,546) [14] ERROR PokerStrategy.Elephant.Import.PipeNode.Parser: There was an error parsing a hand:
      PokerStrategy.Elephant.Import.PipeNode.PipeContext
      -------------------- PokerStrategy.Elephant.Parser.ParserException.InvalidMatchException --------------------
      - Message: Content failed to match.
      - HandHistory: Full Tilt Poker Game #26507053774: Table Breen - $0.01/$0.02 - No Limit Hold'em - 20:50:03 CET - 2010/12/18 [14:50:03 ET - 2010/12/18]
      Seat 1: shame77 ($2.02)
      Seat 2: chipking300 ($1.40)
      Seat 3: Ccek ($2)
      Seat 4: Azim111 ($2)
      Seat 5: Wiggums5 ($4.72)
      Seat 6: jonnytop ($4.96)
      Seat 7: Sliver_4242 ($1.58)
      Seat 8: szajbs11 ($1.64)
      Seat 9: evel1nka ($1.33)
      szajbs11 posts the small blind of $0.01
      evel1nka posts the big blind of $0.02
      5 seconds left to act
      Ccek posts $0.02
      The button is in seat #7
      *** HOLE CARDS ***
      Dealt to Ccek [Qs 2c]
      shame77 folds
      chipking300 folds
      Ccek checks
      Azim111 folds
      Wiggums5 folds
      jonnytop raises to $0.04
      Sliver_4242 folds
      szajbs11 calls $0.03
      evel1nka has 15 seconds left to act
      evel1nka calls $0.02
      Ccek folds
      *** FLOP *** [Ks Ac 3h]
      szajbs11 checks
      evel1nka checks
      jonnytop bets $0.04
      szajbs11 folds
      evel1nka folds
      Uncalled bet of $0.04 returned to jonnytop
      jonnytop shows [3c 3s] three of a kind, Threes
      jonnytop wins the pot ($0.14)
      *** SUMMARY ***
      Total pot $0.14 | Rake $0
      Board: [Ks Ac 3h]
      Seat 1: shame77 didn't bet (folded)
      Seat 2: chipking300 didn't bet (folded)
      Seat 3: Ccek folded before the Flop
      Seat 4: Azim111 didn't bet (folded)
      Seat 5: Wiggums5 didn't bet (folded)
      Seat 6: jonnytop collected ($0.14)
      Seat 7: Sliver_4242 (button) didn't bet (folded)
      Seat 8: szajbs11 (small blind) folded on the Flop
      Seat 9: evel1nka (big blind) folded on the Flop

      Any help would be appreciated.
  • 17 replies
    • eteris
      eteris
      Bronze
      Joined: 26.08.2007 Posts: 383
      maybe newer elephant version would help 'cause 0.90 is pretty old, you can download it from here
    • Tscek
      Tscek
      Bronze
      Joined: 10.12.2010 Posts: 60
      I'll try that. I got the link from this stickied topic, so I thought it was the latest version.
      PokerStrategy.com Software


      Edit: Ok, I updated to the newer version as the poster above me suggested and there's no improvement. Any other thoughts?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey Tscek,

      are you sure you updated to version 0.96?

      The problem with FullTilt Poker (ET Time) is fixed already.
    • Navrark
      Navrark
      Bronze
      Joined: 27.01.2010 Posts: 339
      Hello,

      I have the same issue as the OP. Elephant doesn't do anything, all I get is errors when importing hands. For every hand imported there is an error.

      Where is the link to download version 0.96? When I go into the area of PokerStrategy with different software downloads, the most recent downloads of Elephant are 0.88 and 0.90. Where is 0.96? Ah, I found the link above. Downloading now and will install...

      I installed the version at the link which is 0.95xxxxxxxx and it doesn't work despite reseting defaults. Is this perhaps because I have everything installed on the D: Partition? Argh... 7-8 hours spent reinstalling, gone forever...
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Please visit http://elephant.pokerstrategy.com for the latest version.

      Also, if you are having troubles installing the elephant, please open a new thread and describe your problems as detailed as possible.
    • Tscek
      Tscek
      Bronze
      Joined: 10.12.2010 Posts: 60
      Everything works nicely now.
      I have one more question: Is there a way to merge stats from two computers?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey,

      I'm glad everything is working correctly now. There is no way you can merge two databases. You have to import each and every handhistory file to your database.
    • Navrark
      Navrark
      Bronze
      Joined: 27.01.2010 Posts: 339
      Originally posted by Tscek
      Everything works nicely now.
      I have one more question: Is there a way to merge stats from two computers?
      What was the solution for you to get it working?

      Navrark
    • liferunner
      liferunner
      Bronze
      Joined: 17.12.2010 Posts: 4
      I have same problem importing hands i'm using elephant 9.6 on full tilt client. If anybody can help me somehow?
    • moovet
      moovet
      Bronze
      Joined: 19.01.2009 Posts: 157
      hi,

      had the same problem with full tilt hands import

      i solved it by changing time zone in full tilt software to ET (Eastern Time).


      hope it helps :)
    • votys
      votys
      Bronze
      Joined: 08.11.2010 Posts: 8
      Hi, I had the same problem with 0.90 version, I deleted it and installed 0.96 (twice), but it is even worse - the HUD in Fulltilt continuously shows "stats will be displayed once you have played enough hands" or similar, and moreover it is impossible to run the program as such - it only creates an icon on the tray, but that's all. I have Win 7. Any suggestions?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Originally posted by votys
      Hi, I had the same problem with 0.90 version, I deleted it and installed 0.96 (twice), but it is even worse - the HUD in Fulltilt continuously shows "stats will be displayed once you have played enough hands" or similar, and moreover it is impossible to run the program as such - it only creates an icon on the tray, but that's all. I have Win 7. Any suggestions?
      Please open a new thread for your problem and check out this link:

      Template for support reports
    • Navrark
      Navrark
      Bronze
      Joined: 27.01.2010 Posts: 339
      Originally posted by moovet
      hi,

      had the same problem with full tilt hands import

      i solved it by changing time zone in full tilt software to ET (Eastern Time).


      hope it helps :)
      Are you kidding me? This should fix everyone's problems? Wow! I'm scared to try again though as I have spent so many hours on this already and I can't handle more frustration. I have been using Hold'em Profiler while waiting for Elephant to leave Beta.
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      The time zone issue will be fixed in the upcoming 0.97 version from our Elephant Developer Blog.

      Ciao
      Michael
    • JDOG420
      JDOG420
      Bronze
      Joined: 29.09.2009 Posts: 64
      No response from you guys.

      Pretty much what I expected.

      I filled out the template and you just deleted it without responding.

      I tried to get help but you just ignored me.

      I WAITED AND COLLECTED POINTS SO I COULD USE ELEPHANT BUT YOU REFUSE TO SUPPORT IT.
    • JDOG420
      JDOG420
      Bronze
      Joined: 29.09.2009 Posts: 64
      edit by HannesZ: Please mind your language! Our Elephant forum is covered during the working hours and you will receive an answer to all your questions. Flaming won't help you, do get a proper answer.
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi,

      As Markus has already told you in the blog comments and your other recent post: Please watch your language!

      As for the topic: We already posted, that this issue is fixed in the 0.97 version which can be downloaded from our Elephant Developer Blog.

      Ciao
      Michael