ID Check

  • 1 reply
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hi AnnoyedYou,

      They would simply need a photo or scan (both sides) of an ID such as a passport or drivers license in addition to proof of your address/residence (e.g. gas or telephone bill).

      If you can ensure that the photos/scans are set to high quality, so that the details on the ID (e.g. name/address/date of birth etc) are clearly readable for our support staff.

      What might also be useful is a photo of you holding these documents next to your face too, as I know that this has been requested on occasions. This bit isn't compulsory at the moment, but might save time later if they do ask for it.

      Regards,

      Kyle.