Strategy Points

  • 3 replies
    • extpan
      extpan
      Bronze
      Joined: 17.11.2007 Posts: 289
      Originally posted by andiperusko
      Hi!
      Anybody knows why mi strategy points stopped.I play every day but for a couple of days is still the same numbers ?
      tnx
      some problems from PS.com i think, or "some" poker partner platform didnt send new status :)

      -point will come sooner or later :f_cool:
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hi guys,

      Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

      1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
      2. Newly signed up accounts sometimes take a few days to be totally tracked through;
      3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

      These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visable on your home page within a few days (maybe even just hours).

      Regards,

      Kyle.
    • andiperusko
      andiperusko
      Bronze
      Joined: 04.11.2010 Posts: 58
      Thanks for information !