Elephant not showing the HUD on FTP

    • vinnie8887
      vinnie8887
      Bronze
      Joined: 12.09.2008 Posts: 68
      Hi, I'm having an issue with the HUD showing up on FTP. I tested it with Stars and it works fine there.

      My hand history is being tracked and my $ and BB graph is working fine.

      Any help would be appreciated =)

      Vinnie
  • 8 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey vinnie8887,

      are you using the latest verison of the elephant? (0.96)?

      Please also provide us with a logfile of this problem in case you are already using version 0.96.
    • vinnie8887
      vinnie8887
      Bronze
      Joined: 12.09.2008 Posts: 68
      I'm using version .92. I can't seem to find the .92 version. The version on the elephant download page appears to be .90 and clicking the "update" option in elephant tells me I have the latest one.

      The logfile is the one that I find through the "Help" tab right?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Yes, that's the logfile we are looking for.

      Please try version 0.96 first. You can get it via http://elephant.pokerstrategy.com

      Sorry - should have provided the link in my first post.
    • vinnie8887
      vinnie8887
      Bronze
      Joined: 12.09.2008 Posts: 68
      Thanks for the link =) . The latest version shows the HUD but it won't update it. All stats remain the same and hand count doesn't increase and new players don't get their stats displayed..like the HUD freezes or something.

      I'll paste the logfile here:


      2011-01-19 13:40:38,700 - 51 (UTC:2011-01-19 03:40:38,700) [1] INFO Welcome Message:
      ---------------------------------------- Launching 'Elephant.exe' (Version: 0.96.31219.2) ----------------------------------------------------------------------
      2011-01-19 13:40:39,801 - 1152 (UTC:2011-01-19 03:40:39,801) [3] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz at 2801 Mhz with 8 cores (Intel64 Family 6 Model 30 Stepping 5)
      OS : Microsoft Windows 7 Professional (Microsoft Windows NT 6.1.7600.0)
      RAM: 3.99GB
      Culture info: en-US

      2011-01-19 13:40:45,859 - 7210 (UTC:2011-01-19 03:40:45,859) [1] INFO Welcome Message:
      -------------------- System Info --------------------
      CPU: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz at 2801 Mhz with 8 cores (Intel64 Family 6 Model 30 Stepping 5)
      OS : Microsoft Windows 7 Professional (Microsoft Windows NT 6.1.7600.0)
      RAM: 3.99GB
      Culture info: en-US

      2011-01-19 13:40:59,862 - 21213 (UTC:2011-01-19 03:40:59,862) [1] INFO Welcome Message: Installed PostgreSQL version: PostgreSQL 8.3.0, compiled by Visual C++ build 1400
      2011-01-19 13:41:05,384 - 26734 (UTC:2011-01-19 03:41:05,384) [1] INFO VersionUpdate: Starting background version check...
      2011-01-19 13:41:06,396 - 27746 (UTC:2011-01-19 03:41:06,396) [18] INFO VersionUpdate: Background version check finished.
      Latest Version: 0.87.1381.2210
      NewVersionAvail: False
      IgnoreUpdateVersion:

      2011-01-19 13:41:42,218 - 63569 (UTC:2011-01-19 03:41:42,218) [1] INFO VersionUpdate: Starting version check...
      2011-01-19 13:41:42,306 - 63657 (UTC:2011-01-19 03:41:42,306) [1] INFO VersionUpdate: Background version check finished.
      Latest Version: 0.87.1381.2210
      NewVersionAvail: False
      IgnoreUpdateVersion:

      2011-01-19 13:42:04,862 - 86212 (UTC:2011-01-19 03:42:04,862) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:05,871 - 87222 (UTC:2011-01-19 03:42:05,871) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:06,918 - 88269 (UTC:2011-01-19 03:42:06,918) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:11,856 - 93207 (UTC:2011-01-19 03:42:11,856) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:12,925 - 94276 (UTC:2011-01-19 03:42:12,925) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:14,092 - 95443 (UTC:2011-01-19 03:42:14,092) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:15,741 - 97092 (UTC:2011-01-19 03:42:15,741) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:16,747 - 98098 (UTC:2011-01-19 03:42:16,747) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:18,020 - 99371 (UTC:2011-01-19 03:42:18,020) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:19,032 - 100383 (UTC:2011-01-19 03:42:19,032) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:21,039 - 102389 (UTC:2011-01-19 03:42:21,039) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:22,060 - 103410 (UTC:2011-01-19 03:42:22,060) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:23,065 - 104415 (UTC:2011-01-19 03:42:23,065) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:24,078 - 105429 (UTC:2011-01-19 03:42:24,078) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:42:25,091 - 106442 (UTC:2011-01-19 03:42:25,091) [16] ERROR PBNLogger: Failed to GetLobbyWindowHandle(process.Id) with PID <4044>!
      The HUD will not be shown
      2011-01-19 13:45:48,777 - 310128 (UTC:2011-01-19 03:45:48,777) [31] ERROR PBNLogger: Failed to convert hand with id 25961091896 for poker room FullTiltPoker
      -------------------- System.ArgumentException --------------------
      - Message: Only valid hands with exact five cards are supported. Passed were 2
      - ParamName: <null>
      - Data: System.Collections.ListDictionaryInternal
      - TargetSite: PokerStrategy.Elephant.PokerHand.Analysis.WinningHand.DistinctHandValue GetHandValue(PokerStrategy.Elephant.Poker.ICardCollection)
      - HelpLink: <null>
      - Source: PokerStrategy.Elephant.PokerHand.Analysis
      - InnerException: <null><none>
      - StackTrace:
      at PokerStrategy.Elephant.PokerHand.Analysis.HandEvaluator.GetHandValue(ICardCollection cards)
      at PokerStrategy.Elephant.PokerHand.Analysis.WinningHand.WinningHandExtractor.Evaluate(ICardCollection tableCards, IDictionary`2 holeCards)
      at PokerStrategy.Elephant.PokerHand.Hand.get_ShowdownHands()
      at Elephant2LegacyConverter.Player2GamePlayerInfo.Convert(IHand hand, PlayerHandInfo player)
      at Elephant2LegacyConverter.IndexedPlayerCollection2PlayerDictionary.Convert(IHand hand, IIndexedPlayerCollection collection)
      at Elephant2LegacyConverter.Hand2GameFlowItemSetupAction.Convert(IHand hand)
      at Elephant2LegacyConverter.Hand2Information.Convert(IHand hand, Hand2InformationOptions options)
      2011-01-19 13:53:03,290 - 744641 (UTC:2011-01-19 03:53:03,290) [4] ERROR PSE.VersionUpdate.Controller: Error moving finished file 'C:UsersVinnieAppDataLocalPokerStrategy.comPokerStrategy.com ElephantUpdateelephantdbToImportHH_PokerStars_00000000.txt' to 'C:UsersVinnieAppDataLocalPokerStrategy.comPokerStrategy.com ElephantUpdateelephantdbDone'
      -------------------- System.IO.FileNotFoundException --------------------
      - Message: Could not find file 'C:UsersVinnieAppDataLocalPokerStrategy.comPokerStrategy.com ElephantUpdateelephantdbToImportHH_PokerStars_00000000.txt'.
      - FileName: C:UsersVinnieAppDataLocalPokerStrategy.comPokerStrategy.com ElephantUpdateelephantdbToImportHH_PokerStars_00000000.txt
      - FusionLog: <null>
      - Data: System.Collections.ListDictionaryInternal
      - TargetSite: Void WinIOError(Int32, System.String)
      - HelpLink: <null>
      - Source: mscorlib
      - InnerException: <null><none>
      - StackTrace:
      at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
      at System.IO.File.Move(String sourceFileName, String destFileName)
      at PSE.VersionUpdate.Controller.VersionUpdateController.MoveSecurely(FileInfo source, String destinationPath)
      at PSE.VersionUpdate.Controller.VersionUpdateController.<>c__DisplayClassa.<StartSwitchDatabaseReImport>b__6(Object sender, EventArgs`1 e)
      2011-01-19 13:53:17,709 - 759060 (UTC:2011-01-19 03:53:17,709) [4] INFO ImportReport: Importing the complete queue took 00:12:11.0492608
      2011-01-19 13:59:05,711 - 1107062 (UTC:2011-01-19 03:59:05,711) [4] INFO ImportReport: Importing the complete queue took 00:00:00.0025399
      2011-01-19 13:59:05,714 - 1107065 (UTC:2011-01-19 03:59:05,714) [4] INFO ImportReport: Importing the complete queue took 00:00:00.0021364
      2011-01-19 14:01:15,810 - 1237160 (UTC:2011-01-19 04:01:15,810) [4] INFO ImportReport: Importing the complete queue took 00:00:00.0249226
      2011-01-19 14:08:47,391 - 1688741 (UTC:2011-01-19 04:08:47,391) [4] INFO ImportReport: Importing the complete queue took 00:00:00.0235580


      I also have another question. I tried this in older versions of elephant but never seemed to get it working. It's to do with the colours of the individual stats of the HUD. I tried changing them but they don't change. Is there a box I need to check or something?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Thanks for posting. I'll forward this to my colleagues.

      Regarding the HUD (colors and such):

      Try configuring the HUD Layout to your needs and then select the default layout from the drop down menue and make sure you got the box beneath the drop down activated so your HUD does not reset and the default HUD (which you configured) will always be shown.
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi vinnie8887,

      this is a known bug concerning the auto-import of FTP were only the first hand of a table gets imported. We're aware of this issue and will fix this one with the next build v0.97, coming out end of January at our blog.

      Cheers,
      L
    • vinnie8887
      vinnie8887
      Bronze
      Joined: 12.09.2008 Posts: 68
      Thanks for the details Larres =)
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      you are welcome.