Question about PokerStars

    • Gregorfelicijan
      Gregorfelicijan
      Bronze
      Joined: 03.11.2007 Posts: 18
      I have downloaded software and deposit my money with PS code.
      The problem is that a cant find "Requests->Information Sharing button.
      I unninstall and install again software few times now but there is no information sharing button.
      Is it important or can i play without that button and collcet bonuses and PS points?
      Please help
      THANK YOU
  • 7 replies
    • helemaalnicks
      helemaalnicks
      Bronze
      Joined: 21.09.2007 Posts: 7,195
      did you download from the link? thats important! And yes, you have to check a box, where you grant pokerstars the right to tell pokerstrategy how you are doing. Pokerstars is probably the only pokersite that respects international privacy laws:) , im actually quite happy about that! So many company's sell your email to nigerian people these days, that this surprised me in a positive way!
    • Gregorfelicijan
      Gregorfelicijan
      Bronze
      Joined: 03.11.2007 Posts: 18
      Yes i have downloaded from the link few times now and it is always the same problem. There is no "Requests->Information Sharing button.
      Have someone the same problem?
      Please help
      thank you
    • helemaalnicks
      helemaalnicks
      Bronze
      Joined: 21.09.2007 Posts: 7,195
      Originally posted by Gregorfelicijan
      Yes i have downloaded from the link few times now and it is always the same problem. There is no "Requests->Information Sharing button.
      Have someone the same problem?
      Please help
      thank you
      ok try this: Remove pokerstars again, then remove cookies:

      Internet Explorer: Tools --> Internet options --> General --> delete cookies

      Tools --> Options --> Privacy --> Show Cookies, then a you can find pokerstars in the list, delete those...

      And then download and install from the link again.

      Good luck
    • Nanouk
      Nanouk
      Bronze
      Joined: 19.11.2007 Posts: 23
      I remember somebody else having similar problems, IIRC he wrote to the pokerstars support and they then activated the option for him. Look through this forum here, I remember reading about it not so long ago.
    • Puschkin81
      Puschkin81
      Bronze
      Joined: 14.04.2006 Posts: 4,786
      Hi guys!

      @ Nanouk: I assume you are talking about this thread: PokerStars

      I hope this helps!

      Good luck at the tables!
      Puschkin81
    • Gregorfelicijan
      Gregorfelicijan
      Bronze
      Joined: 03.11.2007 Posts: 18
      I send mail to pokerStars support and they send me this:

      Hello Gregor,

      Thank you for your email.

      We have reviewed your account and it shows that you are successfully
      registered with this affiliate.

      However, please note that we pass the game play info on your account to the
      affiliate in order for you to receive the strategy points based on that.

      Please rest assured that we will pass on the information needed to them for
      you to collect the strategy points successfully.

      Should you have further questions or concerns, please don't hesitate to
      contact us again.

      Regards,

      Carlos M
      PokerStars Support Team

      Is this ok or i have to do something else?
      Is my problem solve now because there is still no sharing button?

      Thank you and good luck at the tables ;)
    • thunderbird56
      thunderbird56
      Bronze
      Joined: 02.12.2007 Posts: 2,182
      Hi Gregorfelicijan,

      It's fine now. Have a lot of fun with PokerStars ;)

      Good luck at the tables!
      -thunderbird56-