I have a bit of a problem and I was wondering if I can get some help from someone on the forum. I didn't receive any rakeback for Novwember although I've generated $500 in rake. I've opened a ticket with support more than a week ago and this is the last answer I got from them:

EDIT: No tickets allowed in the forum!

As I'm having a pretty nasty downsing the rakeback would surely help. Also I'm gonna go on vacation for like 3 weeks the day afetr tomorow and it would be nice to sort this out by then.