account retracking to pokerstrategy

    • RemiRem
      RemiRem
      Bronze
      Joined: 27.12.2009 Posts: 16
      hi,

      does anyone made it? i mean, had an account in pokerstars.com and made it "connected" to pokerstrategy.com? If there are someone, how many e-mails and what kind, should i writte to pokerstars support? Some egzamples perhaps? I have written one yesterday, but still havent got any answer. Really hate to be bronze :) )

      Regards,
      Remis
  • 4 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi RemiRem,

      I'm afraid it is not possible to retrack any existing accounts. This is outside of PokerStrategy's control and something that the Poker Rooms decide.

      You can of course always choose one of the other partner rooms that PokerStrategy have and receive both a nice first deposit bonus and PokerStrategy points. A lot of us actually play on several different sites and there nothing stopping you from continuing to also play on PokerStars, but sadly you will not receive any PokerStrategy points for this.

      Hope this helps, best regards,


      Bart
    • OZSA
      OZSA
      Bronze
      Joined: 18.05.2009 Posts: 804
      I tried aswell, sent like 5emails, 2 kind 2aggro gave up on the last one.
    • klinikatrstenik
      klinikatrstenik
      Bronze
      Joined: 23.09.2010 Posts: 38
      I asked politly 10 days ago and they said "no".
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey OZSA & klinikatrstenik,

      It is un-fortunate for us and you to not be able to be re-tracked but in the Poker-Rooms eyes it's not in their best interest.

      Regards,

      Kyle.