50$ id check question

  • 5 replies
    • LONGPLAY66
      LONGPLAY66
      Bronze
      Joined: 17.05.2009 Posts: 228
      הם יכולים להשתמש מתרגם אולי :D
    • peled2010
      peled2010
      Basic
      Joined: 08.02.2011 Posts: 3
      Originally posted by LONGPLAY66
      הם יכולים להשתמש מתרגם אולי :D
      lol
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      lol very witty Longplay.

      Actually peled2010, there are multi-lingual speakers in PokerStrategy head office, so it may be possible.

      I would suggest contacting the support team directly for guidance first though:


      Best regards & welcome to our friendly & good humoured community ;)


      Bart
    • peled2010
      peled2010
      Basic
      Joined: 08.02.2011 Posts: 3
      i opened a ticket and was told to continue to upload my ID documents and proof of address as requested. and that i shouldnt worry that they are in Hebrew.

      so i did.

      today i was told the ID check was unsuccessful...

      thank you very much. what a great customer support
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      It must have been for a different reason then my friend, sorry to hear that.

      You can of course continue to use all of the facilities here though and you would still receive PokerStrategy points on any poker rooms that you have tracked, not to mention free entry into community freerolls etc.

      The free $50 is actually a very small part of the benefits that we offer here.

      Hoping you stick around and become active in the forums soon.

      Best regards,


      Bart