Can't use my token due to BM

    • Marcisz
      Marcisz
      Bronze
      Joined: 06.12.2010 Posts: 2
      Hello!

      I got my free bankroll at WH some time ago (last year) and yes - I lost it. But now after about 1 month not playing at WH I got invitation at one freeroll and won 6$ token for sit&go. But when I try to register to s&g that damn pokerstrategy BM still annoying me and not allow to do it.

      So I want to know how long BM will be attached to my account?

      I think that is so wrong that even if I loose my 50$ bankroll from PS the BM still not allowing me to do what I want with my token which I won at freeroll.
  • 1 reply
    • HannesZ
      HannesZ
      Headadmin
      Headadmin
      Joined: 30.06.2010 Posts: 16,311
      Hey,

      It doesn't make a lot of sense that you cannot use your token. Can you please contact the live support of William Hill regarding this issue.

      Usually the automatic bankroll protection will either be lifted after you've generated 50$ in rake or tournament fees or after 30 days of actively playing for real money at William Hill.

      Good luck on the tables,
      Hannes