Help me please

    • JohnPST
      JohnPST
      Global
      Joined: 16.03.2011 Posts: 3
      Hi , can someone please help me with first 50$ . Have problem with ID check .
      They sent to me
      The quality of your images was not satisfactory The images sent by you were either too small, black and white or not readable. Please resend images of a better quality.

      Can you tell me why is the picture of 4.36 MB with 4800 x 1600 px with 100DPI small to you ? :)
      I really dont know what to do .
  • 5 replies
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi JohnPST,

      We require colour copies of your official ID without any information blacked out.You can upload it again following this link.

      Could you please try again and keep me posted?

      Ingrid
    • JohnPST
      JohnPST
      Global
      Joined: 16.03.2011 Posts: 3
      Originally posted by IngridN
      Hi JohnPST,

      We require colour copies of your official ID without any information blacked out.You can upload it again following this link.

      Could you please try again and keep me posted?

      Ingrid
      Have to wait :) i tryed it once more , i just edited it and i sent it with bigger resolution , but with blacked some informations , i will wait a then I will sent it with blacked out
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi JohnPST,

      Thank you and I hope you will be able to enjoy your free $50 starting capital.

      Where are you planning to play?

      Ingrid
    • JohnPST
      JohnPST
      Global
      Joined: 16.03.2011 Posts: 3
      Hi IngirdN
      Thank you very much .

      I planning to play on William Hill Poker .
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi JohnPST,

      You know we have a William Hill poker thread right?

      Just in case you would have more question and also you can share your experience with the other members in the community.

      Good luck at the tables =)
      Ingrid