please help me ??

    • SspPartacus
      SspPartacus
      Bronze
      Joined: 23.03.2011 Posts: 4
      im still studing in the universty and im 20 years old . im still livng with my family so i dont have my own place .

      i send to the support center that i dont have confirmation for my address since its my dad house ..and send to me ageain "Please confirm your address"

      i sent my passpot .. and i can send my national id and my universty id ... its all i have .. what can i do?
  • 2 replies
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi SsPartacus,

      I understand the situation. However, you can send in any utility bill where your address is stated (even if its on your Dad's name). The passport doesn't have your address written. Anything you can send in to provide with your current address should work.

      Please try again here and also explain by sending a ticket to our customer support the situation so they understand why you're having difficulties with uploading the files. This is a standard procedure and nothing to be worry about.

      Please keep me posted.
      Ingrid
    • SspPartacus
      SspPartacus
      Bronze
      Joined: 23.03.2011 Posts: 4
      thank you all .. great site and i hope you all good luck