[1503] All imported hands ignored

    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      Hi, I just started playing low stakes SNGs on Everest and when I try to import hands from history folder they all get ignored. I'm using english soft and since I work on Windows 7 I set the elephant to run with admin rights. Am I doing something wrong??
  • 20 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey Merkucjo999,

      what do you mean by "ignored". Are there errors comming up for these hands during the autoimport? (Open up the autoimport screen during live play).

      Or are your hands imported fine but don't show up?
    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      Hi,
      what i mean is best shown in the photo [link]

      the program i downloaded is in polish, sorry but i couldn't change the displayed language.
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi there,

      it seems that you are trying to import unsupported hand histories. What kind of games have you played? Cash Games or Tourneys and what game type (e.g. freerolls, bounty, etc.) exactly?

      Thx,
      L
    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      Hi again
      For now i play Everest Sit & Go Tournaments lowest stakes, NL, 1 table
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      The handhistory you are trying to import was saved in english language - right?
    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      well, elephant is in polish, the everest soft is in english, so the history should be too but since I'm not sure if it is in the correct format so just in case so you can check that is the beginning of one of the files:

      [<SESSION time="1301229194" tableName="46405177-0" id="46405177" type="tournament" money="" screenName="Mer999" game="hold-em" gametype="no-limit"/>
      <HAND time="1301229249" id="6682519748" index="0" blinds="5/10" stakes="5/10">
      <SEAT position="0" name="MissRush1959" balance="150000"/>
      <SEAT position="1" name="marinocampos" balance="150000"/>
      <SEAT position="2" name="Mer999" balance="150000"/>
      <SEAT position="3" name="BogdanMX" balance="150000"/>
      <SEAT position="4" name="idanisman" balance="150000"/>
      <SEAT position="5" name="Dufine" balance="150000"/>
      <SEAT position="6" name="sarrte" balance="150000"/>
      <SEAT position="7" name="henrydave" balance="150000"/>
      <SEAT position="8" name="Lohere18" balance="150000"/>
      <SEAT position="9" name="Bill-papa" balance="150000"/>
      <DEALER position="7"/>
      <BLIND position="8" amount="1000" penalty="0"/>
      <BLIND position="9" amount="2000" penalty="0"/>
      <HOLE position="8">--</HOLE>
      <HOLE position="9">--</HOLE>
      <HOLE position="0">--</HOLE>
      <HOLE position="1">--</HOLE>
      <HOLE position="2">Ah</HOLE>
      <HOLE position="3">--</HOLE>
      <HOLE position="4">--</HOLE>]
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Looks like it is in englisch, but please post one complete handhistory which you could not successfully import.
    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      sure, here it is [link]
    • mrk1988
      mrk1988
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      Joined: 04.02.2007 Posts: 13,337
      Thx, will have a lookt at it.
    • Merkucjo999
      Merkucjo999
      Bronze
      Joined: 22.07.2009 Posts: 6
      Hello, anything new?? Any updates??
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey,

      I'll update this thread in a few minutes.

      Edit: Have you installed the latest version 0.101 already?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Update: I am unable to import your linked handhistory. We will have a closer look at it.
    • mwolfger
      mwolfger
      Bronze
      Joined: 03.07.2011 Posts: 2
      I've got the same problem wehen importing history from sit and go turnaments. It only works with cash games. Does anybody have a solution for this behaviour?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Originally posted by mwolfger
      I've got the same problem wehen importing history from sit and go turnaments. It only works with cash games. Does anybody have a solution for this behaviour?
      Hey,

      welcome to the forums!

      Please open up a new thread and use this for your first posting:

      Template for support reports
    • royko79
      royko79
      Bronze
      Joined: 12.07.2008 Posts: 12
      Hi, any news on SnG HH import from Everest?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Originally posted by royko79
      Hi, any news on SnG HH import from Everest?
      Hey,

      unfortunately we did not hear back from them yet. I was planning on contacting them today anyways. Looks like we have discovered a bug in the Everest Poker Software and they are currently troubleshooting it.

      We will get back to you as soon as we have clarification on this matter.
    • royko79
      royko79
      Bronze
      Joined: 12.07.2008 Posts: 12
      Originally posted by mrk1988
      Originally posted by royko79
      Hi, any news on SnG HH import from Everest?
      Hey,

      unfortunately we did not hear back from them yet. I was planning on contacting them today anyways. Looks like we have discovered a bug in the Everest Poker Software and they are currently troubleshooting it.

      We will get back to you as soon as we have clarification on this matter.

      Thanks fot the update.

      Cheers
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      No problem - no infos yet.
    • PH1D0
      PH1D0
      Bronze
      Joined: 19.04.2009 Posts: 2
      Hi, I have the same problem as royko79. Have you found a solution?
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