Lost my WSOP Satellite - Auto Entry!

    • CoachB
      Joined: 13.01.2011 Posts: 12
      I was over on Party Poker trying it out, usually play Full Tilt.

      I won a $10 buy in Tourney with about 20 runners, plus rebuys.

      First and second got tickets into an unspecified WSOP Satellite.

      The event finished at about 2.00am Sydney time. I went to bed shortly thereafter.

      At work the next morning, I check my private emails to find Party Poker had automatically enrolled me in a Satellite starting at 7.00am and had sent me a note at about 3.00am.

      Customer service says 'bad luck buddy' keep spending your hard earned with us!

      I feel ripped off, on FT they would have told me before the event when the next tourney was on and given me the option of exchanging it for ticket dollars!.

      It's hard enough to get ahead in MTT's as it is without having the operator knock off your winnings and redonate them to someone else.

      Any thoughts?

  • 1 reply
    • IngridN
      Joined: 02.03.2011 Posts: 12,162
      Hi CoachB,

      I am really sorry to read about the difficulties your having.

      However, I don't think there is much we could do in such situations. They probably have stated on the website somewhere how and when are the satellites taking place. If you decide to play in one of them and could possibly win then you should be aware of when the next will be playing. - I suppose this is how it works?

      I think some of the tickets are non-changeable either.

      Do you want me to escalate and see if we can find out more?


      ps. hope another member picks up this thread and get some more input