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Problem with Pokerstars SNGs

    • jonnyquest
      Joined: 21.09.2009 Posts: 285

      My tournament histories are importing properly. I can see the hands and I see what I place but not my payout. In my summary the Pokerstars SNGs are not factored into tournaments played, winnings, ROI etc. Have I got something set up wrong? There are also a couple sessions missing. I recently updated to the latest version but no fix. I'm running Windows 7 ultimate 64 bit if it matters. Any help would be appreciated.
  • 1 reply
    • mrk1988
      Joined: 04.02.2007 Posts: 13,337
      Hey jonnyquest,

      please make sure that the tournament summary is imported as well.

      Withouth the summary the elephant does not know who won the tournament etc...

      Please go ahead and manually import all your tournament summary files and I'm sure your problem is fixed that way.

      Additionally make sure that the summary is also automatically imported after the tournament. Have a look into the "configuration" site within the elephant.