waiting time

    • viirus911
      viirus911
      Bronze
      Joined: 08.01.2008 Posts: 22
      HI, i am patience, but i just wondered if you could answer my question,
      i have already sent my email with my drivers license for like 48 hours ago, but i wanted to know if it will take another 48 hours for the cash, or the cash and the id check are made in one step... or something..
      So how long ill have to wait more, 48 hours or just a second to few hours.

      sorry about my english.

      Thanks,
  • 3 replies
    • thunderbird56
      thunderbird56
      Bronze
      Joined: 02.12.2007 Posts: 2,179
      Hi viirus911,

      Welcome at PokerStrategy!

      Concerning your question: The verification of documents can take up to 48 hours. After the ID-check is completed, it can take up to another 48hours until your account is credited. Thus you'll get your money within 96 hours after sending your documents. But usually it doesn't take that long because we're doing our best. ;)

      Best regards,
      -thunderbird56-
    • viirus911
      viirus911
      Bronze
      Joined: 08.01.2008 Posts: 22
      Okay, thank you very much.
    • Puschkin81
      Puschkin81
      Bronze
      Joined: 14.04.2006 Posts: 4,786
      Hi viirus911!

      It seems that your Full Tilt Poker account has not been created with our bonus code. Please contact our support team. You will find the ticket system under "Help".

      Best regards,
      Puschkin81