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  • 1 reply
    • IngridN
      Joined: 02.03.2011 Posts: 12,162
      Hi maryo1921,

      The reason your profile is still in basic is because you've tried 5 times already to pass the quiz and you failed each time. One of my colleagues has re-set this and its possible for you to try ONE more time. Please study the relevant strategy articles before trying again and good luck.