PS points

  • 4 replies
    • Adetrick
      Adetrick
      Bronze
      Joined: 13.04.2011 Posts: 22
      Same for me - signed up and deposited through Pokerstrategy but PS points are not showing up, any ideas?
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hi thejugador & Adetrick,

      Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

      1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
      2. Newly signed up accounts sometimes take a few days to be totally tracked through;
      3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

      These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visible on your home page within a few days (maybe even just hours).

      Regards,

      Kyle
    • Adetrick
      Adetrick
      Bronze
      Joined: 13.04.2011 Posts: 22
      Great Stuff - thanks for the response Kyle
    • thejugador
      thejugador
      Bronze
      Joined: 17.10.2009 Posts: 51
      my points are being added under the 24h poker section but not onto the current strategy points section.