FTP Support

    • mrxLT
      mrxLT
      Silver
      Joined: 02.09.2008 Posts: 435
      Hi,

      Moderators, maybe you can help me to deal with FTP support, please?
      I have oredered an iPod from FTP store 2011.02.06 (14 weeks ago).
      It says delivery may take 6 to 8 weeks.
      I asked them 3 times by email. They recieve my emails, but just keep ignoring me and dont answer. Maybe they will answer for you?
  • 5 replies
    • Alficor1
      Alficor1
      Bronze
      Joined: 16.06.2010 Posts: 7,291
      Are you sure they recieve your emails? I'd just keep on posting them.. i had a hard time getting them to answer my questions too, so i just kept on emailing them every day and they eventually answered.
    • mrxLT
      mrxLT
      Silver
      Joined: 02.09.2008 Posts: 435
      Originally posted by Alficor1
      Are you sure they recieve your emails? I'd just keep on posting them.. i had a hard time getting them to answer my questions too, so i just kept on emailing them every day and they eventually answered.
      Yes im sure:

      "Thank you for contacting Full Tilt Poker Support.

      This is an automated response to confirm we've received your email, and a representative will respond to you as soon as possible.

      Please be advised there's no need to reply to this email.

      Thank you for your patience.

      Regards,

      Full Tilt Poker Support"
    • tokyoaces
      tokyoaces
      Bronze
      Joined: 01.04.2009 Posts: 1,883
      Originally posted by Alficor1
      Are you sure they recieve your emails? I'd just keep on posting them.. i had a hard time getting them to answer my questions too, so i just kept on emailing them every day and they eventually answered.
      This is unfortunately excellent advice.
    • peche025
      peche025
      Bronze
      Joined: 14.12.2008 Posts: 1,387
      FTP support really sucks unless you black card member and then it's suddenly excellent. I like alficor's advice
    • bjela
      bjela
      Bronze
      Joined: 11.06.2010 Posts: 1,012
      Maybe their replies go to your spam folder, that was the case with me.