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unssucesful try to validate my id

    • gytisgelzinis
      Joined: 23.06.2011 Posts: 1
      Hi gytisgelzinis,

      We are sorry to inform you that your user account did not pass our ID check.
      There are a number of possible reasons why this may have happened. Unfortunately information about individual ID-check cases cannot be disclosed for security purposes and the process cannot be repeated or the decision overturned even in the event of a mistake.

      why did i get this email what was wrong can dear admins or anyone explain me ?
  • 1 reply
    • IngridN
      Joined: 02.03.2011 Posts: 12,162
      Hi gytisgelzinis,

      I am sorry to read that your user account did not pass our ID check.

      As it's been mentioned in our ticket, we are unable to disclose the reason.
      Please visit our FAQ about ID checks and you can also contact our customer support and they will be happy to help you further on.

      Thank you for understanding