Stars Problem

    • henessy2020
      Joined: 28.01.2011 Posts: 600
      I have a problem with Stars software....i think...i meen, when i try to open the client, it trys to update and appear a error message that says "Signature Expired or Wrong Time Settings"
      There is someone who can help me with that?
      Or someone who had the same problem and knows the cause of this?.....Pls post an answer here
  • 4 replies
    • henessy2020
      Joined: 28.01.2011 Posts: 600
      I manage to install this update with a little trick.....i changed the date to 22 and i made the update, and then i switch the date back to 24 and now is working fine.....untill the next update, i think...:)
      Gl 2 all of u
    • IngridN
      Joined: 02.03.2011 Posts: 12,162
      Hello guys,

      Apparently the problem disappears when the player changes his computer time settings to yesterday and installs the newest version of Stars software. A bit annoying process, though.

      You just have to start the PokerStars.exe in C:\whatever\PokerStars.

      The PokerStarsUpdate.exe currently doesn't work, I guess they're already working on a fix for that.

      Let me know how it goes
    • thazar
      Joined: 14.09.2009 Posts: 6,560
      More info here

      help regarding pokerstars client..


    • justkyle88
      Joined: 07.05.2008 Posts: 7,596
      Hey guys,

      I recently got this fix:


      Thank you for writing and our apologies for the inconvenience and technical
      difficulties you are experiencing.

      We have recently updated our software and in order for the latest version to
      work on your system, you will need to do one of two things:

      1) The easiest way to correct this issue is by setting your computer's date
      back one day (to June 23) using the "Time Settings" on the bottom right
      panel of your computer. You can then run your PokerStars software as normal,
      as you will receive our latest update. You can then reset your computer's
      time back to normal.

      To change your system time:

      1) Double-click on the time display (normally bottom right-hand corner if
      you are using a PC and top right corner if you are using a Mac).
      2) Select the 23rd of June from the Calendar and confirm the change.
      3) Run your PokerStars software as usual - the software should now update
      itself correctly.
      4) It is advisable that you return to your computer's time settings and
      reset the date to the correct one.

      2) Alternatively, you can install a fresh copy of PokerStars, overwriting
      the old one (make sure you install the PokerStars client in the same folder
      as the current one, to ensure your settings and notes are preserved). You
      will then need to visit our site and download the new version of the client.

      To check where PokerStars is installed, right click on the icon you normally
      use to launch PokerStars and select properties.

      Download and install a fresh copy of the software from the following link.

      COM Windows version:

      .COM Mac version:

      If you are asked to overwrite any files accept. You should then have no
      additional problems.

      Good luck at the tables and if there is anything else we can do for you,
      please do not hesitate to contact us.

      Kind regards,

      Karch K
      PokerStars Support Team