Problems showing own HUD

    • PokerIggy
      PokerIggy
      Bronze
      Joined: 16.01.2011 Posts: 68
      I am playing on William Hill and try to show my own HUD. When I try to click on page 2 of the black box in the upper right corner, the page will not (always) be shown. It sometimes works, but most of the time I will get a the 'Edit poker room list' dialog. With just 2 configured pokerrooms (Pokerstars and Titan) but no William Hill. When closing the dialog my stats are not displayed. This is really anoying as I cannot check my own stats for the session! How can I fix this or is this a bug in the software?

      Also a feature request (well actually a change): I would like to have the same layout for my own stats as for the other players. This would really be helpfull!!
  • 7 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey PokerIggy,

      thanks for your feedback.

      Regarding the table average window:

      Which version are you currently using? (PokerStrategy.com Elephant v.102 would be the latest one).
      Also, please open up the latest logfile and post it in this thread. You can find the logfile via Help -> Open log folder.
    • PokerIggy
      PokerIggy
      Bronze
      Joined: 16.01.2011 Posts: 68
      I've updated my version so since yesterday I'm using the latest and gratest version v.102. After a quick test the stats were shown, but the popup still occurres. The weird thing is that the popup also shows multiple times so I have to close it for instance 3 times.

      Since I'm not sure if I can reproduce the problem with the newest version I will try to reproduce it tonight when I'm planning to play another session. I will post the logs as soon as I've reproduced the problem.

      Thanks for your help.

      p.s. Is there a roadmap available for the software where we can see what to expect in the next releases? Is there any chance that the Hero Stats feature is extended in the neat future?
    • PokerIggy
      PokerIggy
      Bronze
      Joined: 16.01.2011 Posts: 68
      So yesterday I was able to reproduce the problem with the latest version. It looks like the black box wants to switch to the next page, but then it jumps back to page one and pops up the dialog I mentions a couple of times. Here under I added the log file. I removed all the import lines from the file so only the top remains. Nothing else was logged that looked that could help you debug the problem. I don't see any error showup in the log file when clicking the black box. Is there any way to enable some verbose logging? I hope this helps locating the problem.

      -----------------------------------------------------

      2011-06-24 20:01:39,015 - [1] 93 INFO : -------------------- Launching 'Elephant.exe' (Version: 0.102.40520.2) --------------------
      2011-06-24 20:01:40,341 - [3] 1419 INFO : -------------------- System Info --------------------
      2011-06-24 20:01:40,341 - [3] 1419 INFO : CPU: Genuine Intel(R) CPU T2600 @ 2.16GHz at 2167 Mhz with 2 cores (x86 Family 6 Model 14 Stepping 8)
      2011-06-24 20:01:40,341 - [3] 1419 INFO : OS : Microsoft Windows 7 Ultimate (Microsoft Windows NT 6.1.7600.0)
      2011-06-24 20:01:40,356 - [3] 1435 INFO : RAM: 3.25GB
      2011-06-24 20:01:40,356 - [3] 1435 INFO : Culture info: en-US
      2011-06-24 20:01:43,695 - [1] 4773 INFO : MainForm.Init - before LoadSettings - 00:00:00.0002896
      2011-06-24 20:01:44,740 - [1] 5818 INFO : MainForm.Init - before StartPatchDatabase - 00:00:01.0413315
      2011-06-24 20:01:45,083 - [1] 6162 INFO : MainForm.Init - before UseDatabase - 00:00:01.3822264
      2011-06-24 20:01:46,237 - [1] 7316 INFO : Poker.PlayerCache.PlayerCacheLineCollection PokerStrategyElephant.Database.Caching.GetCache(System.String) took 00:00:01.0683465(00:00:00.6394844/00:00:00.3635781)
      2011-06-24 20:01:49,576 - [1] 10654 INFO : Installed PostgreSQL version: PostgreSQL 8.3.0, compiled by Visual C++ build 1400
      2011-06-24 20:01:49,576 - [1] 10654 INFO : MainForm.UseDatabase took 00:00:04.4839057
      2011-06-24 20:01:49,576 - [1] 10654 INFO : MainForm.Init - before InitTables - 00:00:05.8759581
      2011-06-24 20:01:49,576 - [1] 10654 INFO : MainForm.Init - before ReadPortalDesc - 00:00:05.8786698
      2011-06-24 20:01:50,153 - [1] 11232 INFO : MainForm.Init - before GenerateExistingPortalsAndPlayersList - 00:00:06.4532089
      2011-06-24 20:01:50,278 - [1] 11356 INFO : MainForm.Init took 00:00:06.5704417
      2011-06-24 20:01:50,917 - [1] 11996 INFO : MainForm._Loaded took 00:00:00.4273931
      2011-06-24 20:01:51,339 - [1] 12417 INFO : Starting background version check...
      2011-06-24 20:01:54,022 - [15] 15100 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3230622441.xml':
      - 7/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:54,037 - [15] 15116 INFO : The import workflow needed 00:00:00.5796226 for 8 file parts.
      2011-06-24 20:01:54,755 - [15] 15834 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Tournament\4668806851.xml':
      - 0/173 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:54,755 - [15] 15834 INFO : The import workflow needed 00:00:01.2950936 for 174 file parts.
      2011-06-24 20:01:55,067 - [15] 16146 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Tournament\4749762231.xml':
      - 0/58 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:55,067 - [15] 16146 INFO : The import workflow needed 00:00:01.6069131 for 59 file parts.
      2011-06-24 20:01:55,098 - [15] 16177 INFO : Finished import of file 'C:\Users\Igor Markovic\AppData\Local\PokerStars\HandHistory\PokerIggy\HH20110623 T395112607 No Limit Hold'em 20 FPP.txt':
      - 0/0 hands, 0 duplicates, 0 errors, 4 ignored, 0 trn summaries
      2011-06-24 20:01:55,098 - [15] 16177 INFO : The import workflow needed 00:00:01.6300191 for 5 file parts.
      2011-06-24 20:01:56,752 - [15] 17830 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228118191.xml':
      - 120/0 hands, 0 duplicates, 0 errors, 3 ignored, 0 trn summaries
      2011-06-24 20:01:56,767 - [15] 17846 INFO : The import workflow needed 00:00:01.7862182 for 124 file parts.
      2011-06-24 20:01:56,939 - [15] 18018 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228247071.xml':
      - 104/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:56,955 - [15] 18033 INFO : The import workflow needed 00:00:01.9703353 for 105 file parts.
      2011-06-24 20:01:57,079 - [15] 18158 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228347991.xml':
      - 119/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,095 - [15] 18174 INFO : The import workflow needed 00:00:02.0926498 for 120 file parts.
      2011-06-24 20:01:57,126 - [15] 18205 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228372341.xml':
      - 29/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,126 - [15] 18205 INFO : The import workflow needed 00:00:02.1289167 for 30 file parts.
      2011-06-24 20:01:57,204 - [15] 18283 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228390481.xml':
      - 84/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,204 - [15] 18283 INFO : The import workflow needed 00:00:02.1993142 for 85 file parts.
      2011-06-24 20:01:57,267 - [15] 18345 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228410311.xml':
      - 55/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,282 - [15] 18361 INFO : The import workflow needed 00:00:02.2633803 for 56 file parts.
      2011-06-24 20:01:57,345 - [15] 18423 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3228410711.xml':
      - 54/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,345 - [15] 18423 INFO : The import workflow needed 00:00:02.3281273 for 55 file parts.
      2011-06-24 20:01:57,532 - [15] 18610 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3229784781.xml':
      - 217/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,547 - [15] 18626 INFO : The import workflow needed 00:00:02.5178310 for 218 file parts.
      2011-06-24 20:01:57,703 - [15] 18782 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3229789051.xml':
      - 169/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,703 - [15] 18782 INFO : The import workflow needed 00:00:02.6783437 for 170 file parts.
      2011-06-24 20:01:57,891 - [15] 18969 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3229795161.xml':
      - 169/0 hands, 40 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,922 - [15] 19000 INFO : The import workflow needed 00:00:02.8839653 for 210 file parts.
      2011-06-24 20:01:57,953 - [15] 19032 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3230569131.xml':
      - 3/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,953 - [15] 19032 INFO : The import workflow needed 00:00:02.9164766 for 4 file parts.
      2011-06-24 20:01:57,969 - [15] 19047 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Table\3230622441.xml':
      - 7/0 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:57,984 - [15] 19063 INFO : The import workflow needed 00:00:02.9318697 for 8 file parts.
      2011-06-24 20:01:58,187 - [15] 19266 INFO : Finished import of file 'C:\Poker\William Hill Poker\History\PokerIggy\Tournament\4749762231.xml':
      - 0/58 hands, 0 duplicates, 0 errors, 0 ignored, 0 trn summaries
      2011-06-24 20:01:58,203 - [15] 19281 INFO : The import workflow needed 00:00:03.1484682 for 59 file parts.
      2011-06-24 20:02:01,947 - [13] 23025 INFO : Background version check finished.
      Latest Version: 0.102.40520.2
      NewVersionAvail: False
      IgnoreUpdateVersion:

      2011-06-24 20:02:06,377 - [12] 27456 ERROR: No lobby window found!
      2011-06-24 20:02:06,381 - [12] 27460 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:07,397 - [12] 28476 ERROR: No lobby window found!
      2011-06-24 20:02:07,400 - [12] 28479 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:08,444 - [12] 29523 ERROR: No lobby window found!
      2011-06-24 20:02:08,448 - [12] 29527 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:09,473 - [12] 30552 ERROR: No lobby window found!
      2011-06-24 20:02:09,476 - [12] 30555 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:10,491 - [12] 31570 ERROR: No lobby window found!
      2011-06-24 20:02:10,495 - [12] 31574 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:11,512 - [12] 32591 ERROR: No lobby window found!
      2011-06-24 20:02:11,516 - [12] 32595 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:12,531 - [12] 33610 ERROR: No lobby window found!
      2011-06-24 20:02:12,535 - [12] 33614 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:13,549 - [12] 34628 ERROR: No lobby window found!
      2011-06-24 20:02:13,553 - [12] 34632 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:14,568 - [12] 35647 ERROR: No lobby window found!
      2011-06-24 20:02:14,571 - [12] 35650 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:15,589 - [12] 36667 ERROR: No lobby window found!
      2011-06-24 20:02:15,598 - [12] 36676 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:16,618 - [12] 37696 ERROR: No lobby window found!
      2011-06-24 20:02:16,621 - [12] 37699 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:17,637 - [12] 38715 ERROR: No lobby window found!
      2011-06-24 20:02:17,641 - [12] 38719 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:18,657 - [12] 39735 ERROR: No lobby window found!
      2011-06-24 20:02:18,661 - [12] 39739 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:19,682 - [12] 40760 ERROR: No lobby window found!
      2011-06-24 20:02:19,688 - [12] 40766 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:20,715 - [12] 41793 ERROR: No lobby window found!
      2011-06-24 20:02:20,719 - [12] 41797 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5552> (C:\Poker\William Hill Poker\casino.exe)!
      The HUD will not be shown
      2011-06-24 20:02:21,737 - [12] 42815 ERROR: Found lobby window: 'william hill poker: players: 14058 | tables: 1815 | tournaments: 625'
      2011-06-24 20:05:34,602 - [12] 235680 ERROR: No lobby window found!
      2011-06-24 20:05:34,606 - [12] 235684 ERROR: Failed to GetLobbyWindowHandle(process.Id) with PID <5492> (C:\Program Files\PokerStars\PokerStars.exe)!
      The HUD will not be shown
      2011-06-24 20:05:35,629 - [12] 236708 ERROR: Found lobby window: 'pokerstars lobby'
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey PokerIggy,

      I'll try to reproduce this issue.
    • patszerdonk
      patszerdonk
      Bronze
      Joined: 19.05.2011 Posts: 834
      Originally posted by PokerIggy

      Also a feature request (well actually a change): I would like to have the same layout for my own stats as for the other players. This would really be helpfull!!
      +1
      Sometimes we need to know our "image" at the table.
    • PokerIggy
      PokerIggy
      Bronze
      Joined: 16.01.2011 Posts: 68
      Any news on this issue?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Not yet - but I will update this thread soon.