Strategy Points

    • swanny36
      swanny36
      Bronze
      Joined: 26.07.2010 Posts: 381
      Hi,

      I am just wondering what is going on with the strategy points? I have played 10,000 hands on pokerstars at NL5 and I am yet to accumulate a single point. I have linked my account with stars but it still won't work? If someone could give me a little help that would be great.

      Thanks, swanny36.
  • 3 replies
    • Hamlet77
      Hamlet77
      Bronze
      Joined: 16.12.2008 Posts: 271
      Fail!

      Contact PokerStrategy support ASAP!
    • ExternalUseOnly
      ExternalUseOnly
      Bronze
      Joined: 30.01.2010 Posts: 3,373
      Hey Swanny,

      Im just getting a collegue to check the problem for you il get back to you as soon as i can.

      Thanks for understanding,
      Carl
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi swanny36,

      Have you played just recently or your PokerStars account has been tracked for a while?

      I unfortunately can't confirm if your poker account is tracked or not because the only way for us to see is through StrategyPoints and you received none yet.

      Could you please help us and send a ticket and describe the issue and we'll look into your case.

      What else I could think of is maybe your username is entered wrong? Its case sensitive and often there is a mistake therefore your points can't get updated. Let me know and I'll check it for you.

      Ingrid