Money got lost while withdrawing

    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      So, I requested 80$ like two weeks ago, and I still didn't get my payout. I contacted party poker support, they say that they paid to me and will send payout proof. And bank says I haven't got any payout :f_cry:

      it's not like I misstyped anything
  • 13 replies
    • Hamlet77
      Hamlet77
      Bronze
      Joined: 16.12.2008 Posts: 271
      how does the payout proof looks like?
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      Originally posted by Hamlet77
      how does the payout proof looks like?
      I don't know, they said 2 days ago that they will send me that in 2-3 days. I still didn't get it.
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi Saruniks,

      Keep us updated on this please, I would also like to know that you've received your money.

      Ingrid
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      probably will get more info about that only next week or so.

      But dunno what to contact now. I mean when partypoker will send me proof, I will bring it to bank and see if they can do something... Nothing else I can do.
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      yes, with the transaction number your Bank will be able to trace the transfer in the system. Especially if it got lost/stuck.

      Let us know
      Ingrid
    • Zhusy
      Zhusy
      Bronze
      Joined: 17.01.2010 Posts: 382
      Originally posted by Saruniks
      probably will get more info about that only next week or so.

      But dunno what to contact now. I mean when partypoker will send me proof, I will bring it to bank and see if they can do something... Nothing else I can do.
      What kind of transfer did you use and which country are you? I had some very huge problems, it were bigger sums though...
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      Originally posted by Zhusy
      Originally posted by Saruniks
      probably will get more info about that only next week or so.

      But dunno what to contact now. I mean when partypoker will send me proof, I will bring it to bank and see if they can do something... Nothing else I can do.
      What kind of transfer did you use and which country are you? I had some very huge problems, it were bigger sums though...
      Lithuania, Bank transfer.

      What problems did you have?

      I had 800$ transferred to my Neteller without problems.

      Another 100$ to my old bank account I don't use anymore.

      But now 80$ didn't get on my new bank account :f_cry:
    • Zhusy
      Zhusy
      Bronze
      Joined: 17.01.2010 Posts: 382
      Originally posted by Saruniks
      Originally posted by Zhusy
      Originally posted by Saruniks
      probably will get more info about that only next week or so.

      But dunno what to contact now. I mean when partypoker will send me proof, I will bring it to bank and see if they can do something... Nothing else I can do.
      What kind of transfer did you use and which country are you? I had some very huge problems, it were bigger sums though...
      Lithuania, Bank transfer.

      What problems did you have?

      I had 800$ transferred to my Neteller without problems.

      Another 100$ to my old bank account I don't use anymore.

      But now 80$ didn't get on my new bank account :f_cry:
      Heh, if its LV then no idea.

      But maybe party poker sent the money to your old account by accident because it was left in their history? :D
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      Originally posted by Zhusy
      Originally posted by Saruniks
      Originally posted by Zhusy
      Originally posted by Saruniks
      probably will get more info about that only next week or so.

      But dunno what to contact now. I mean when partypoker will send me proof, I will bring it to bank and see if they can do something... Nothing else I can do.
      What kind of transfer did you use and which country are you? I had some very huge problems, it were bigger sums though...
      Lithuania, Bank transfer.

      What problems did you have?

      I had 800$ transferred to my Neteller without problems.

      Another 100$ to my old bank account I don't use anymore.

      But now 80$ didn't get on my new bank account :f_cry:
      Heh, if its LV then no idea.

      But maybe party poker sent the money to your old account by accident because it was left in their history? :D

      yeah I thought the same while ago, but naaah, I closed that account some time ago :f_biggrin:
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      Originally posted by Hamlet77
      how does the payout proof looks like?

      just got payment proof, It's in my mail as pdf file so I could print it and bring to bank so they could trace it. It just says what company made that cashout and a lot of reference numbers and so on
    • fmlpoker1
      fmlpoker1
      Bronze
      Joined: 28.12.2010 Posts: 43
      I actally managed to withdraw my money to my brothers bank account, but that was just me being stupid :f_biggrin:
    • Saruniks
      Saruniks
      Bronze
      Joined: 30.08.2010 Posts: 1,213
      went to bank and bank staff said that money was in EUR, because of that I couldn't take it off with my debit card :f_eek:

      really strange, when I took money off to other bank, it would convert automaticly :f_biggrin:
    • Zhusy
      Zhusy
      Bronze
      Joined: 17.01.2010 Posts: 382
      Originally posted by Saruniks
      went to bank and bank staff said that money was in EUR, because of that I couldn't take it off with my debit card :f_eek:

      really strange, when I took money off to other bank, it would convert automaticly :f_biggrin:
      your bank sux :D