no strategy points

  • 6 replies
    • w4terman
      w4terman
      Bronze
      Joined: 04.04.2011 Posts: 757
      go to home profile settings and see if you are tracked correct.
      look like this "Your account has been correctly tracked and you are receiving StrategyPoints" with a big green check.


      hope i helped
    • ThePocketKings
      ThePocketKings
      Bronze
      Joined: 12.07.2011 Posts: 14
      Originally posted by w4terman
      go to home profile settings and see if you are tracked correct.
      look like this "Your account has been correctly tracked and you are receiving StrategyPoints" with a big green check.


      hope i helped
      Your account has been correctly tracked and you are receiving StrategyPoints.
      Everything seems fine, but there is no points :)
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi guys,

      Could you please write a ticket to our customer support and they can look into this issue.

      Let me know the result please and have a nice Saturday
      Ingrid
    • ThePocketKings
      ThePocketKings
      Bronze
      Joined: 12.07.2011 Posts: 14
      Originally posted by IngridN
      Hi guys,

      Could you please write a ticket to our customer support and they can look into this issue.

      Let me know the result please and have a nice Saturday
      Ingrid
      Okay i send a ticket, reply was to make sure that i have been tracked my account, but i don't need to do that cause i am sure, i have been earning points last month, i just stop receive them in august...
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by ThePocketKings
      Originally posted by IngridN
      Hi guys,

      Could you please write a ticket to our customer support and they can look into this issue.

      Let me know the result please and have a nice Saturday
      Ingrid
      Okay i send a ticket, reply was to make sure that i have been tracked my account, but i don't need to do that cause i am sure, i have been earning points last month, i just stop receive them in august...
      Can you please reply the ticket and let our customer support know that you're tracked and also been receiving StrategyPoints?

      I'll also going to make a note on your ticket and look into this tomorrow morning once I'm in the office. :)

      Have a nice Sunday
      Ingrid
    • MarcPS
      MarcPS
      Moderator
      Moderator
      Joined: 09.11.2010 Posts: 1,077
      Hi ThePocketKings,

      I've answered your ticket personally here.

      Best,

      Marc