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NetBet Poker: Promotions & Information

    • tmannie
      tmannie
      Bronze
      Joined: 09.06.2009 Posts: 164
      Hi Thanks , I don't remember having an a/c by Netbet but in prior years maybe they used a different name so I will use the PSR to be sure
      Thanks
      Mannie
    • tmannie
      tmannie
      Bronze
      Joined: 09.06.2009 Posts: 164
      Hi
      I would like to check on something.
      I deposited what I thought was euro with you but my balance reflects in USA $. I won $1.79 per my HM2 but my a/c increased by Euro1.25.
      Also today in a tourney Free Festival 5 I came 21st winning .05Euro but my balance went down instead of up. Yesterday on cash table Castellaro in my session I ended up losing euro 1.20 but my balance was reduced by euro 1.35.
      I am sure this is to do with conversion rates ? but how does I prevent this, I mean it is crazy to win money and then end up with less? Do you not agree?
      Now again I just played a few hands on cash table Barghe (11.0146 CET) and left winning euro .05 but my balance went down instead of up on netbet but my XL a/c aswell as HM2 show correctly an increase , bear in mind I deposited EURO in Netbet but you show it as USA $ . I think this is the problem?
      Thanks
      James
    • Andreas
      Andreas
      Headadmin
      Headadmin
      Joined: 05.09.2011 Posts: 10,292
      Hi,

      I'm afraid we can't really help you with that. Sounds a bit odd though. Would suggest to contact NetBet.
      Perhaps they allow you to reregister and then you can choose €uros as the account's currency.

      Regards,
      Andreas
    • tmannie
      tmannie
      Bronze
      Joined: 09.06.2009 Posts: 164
      Hi
      Thanks I did that yesterday . I will probably here from NETBET later . Well I hope they have a solution otherwise I will have to withdraw and deposit elsewhere , it will be a shame as I quite like the site, but I suppose the other ipoker offer the same
      Thanks
      James
    • Andreas
      Andreas
      Headadmin
      Headadmin
      Joined: 05.09.2011 Posts: 10,292
      Heya tmannie,

      It appears your account is properly linked to PokerStrategy.com as are already collecting StrategyPoints on NetBet Poker. :f_thumbsup:

      Did you get the oddity with the conversion sorted as well?

      Cheers,
      Andreas
    • tmannie
      tmannie
      Bronze
      Joined: 09.06.2009 Posts: 164
      Howdy Andreas,
      Thanks for your reply. What they suggested is I play my $ balance (which is +/-$11 bonus money including $1 of my own I left there, I withdrew the rest at their suggestion) until it is maybe kaput (not sure what happens if I increase the $11) then open a new Euro a/c and only then deposit Euro's and see what the bonus options then are. Regarding the conversion oddity they seem to have ignored it , which is fine by me (after all it was very small money , but I imagine if the amounts are bigger it can be serious, so unless I am mistaken ,I think for the future it is some sort of accounting/software glitch which should be addressed. I must admit that so far I like the site and the support is by in large excellent , though perhaps a little bit slowish
      Thanks
      James (tmannie)
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