Phone Call

    • labbaja
      labbaja
      Bronze
      Joined: 23.02.2008 Posts: 15
      Hey guys, I recieved an email after sending in my drivers license identification. The email said whether I could arrange a time to talk via telephone. I am wondering what is the big deal in needing a telephone call to my residence even though I sent in my ID? I am just curious as to why you need to talk over the phone, I have no problem other then the inquiries from other family members.
  • 2 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hi labbaja,

      The telephone calls are simply an added security measures to prevent abuse and through that allow us to continue offering this service of providing starting captial to our users. Sometimes our security team therefore contacts users personally out of a variety of reasons.

      Best regards,
      SoyCD
    • labbaja
      labbaja
      Bronze
      Joined: 23.02.2008 Posts: 15
      Okay, thanks for the reply. I have organised a time frame for the security team to call between so I can be ready to answer. Will this be good enough for the security team, me giving the time of between 3:45pm - 4:30pm GMT +10.