Anyone having trouble with HEM on Stars right now???

    • mongomob
      mongomob
      Bronze
      Joined: 27.03.2011 Posts: 156
      I am having trouble with HEM right this second on stars, it only shows hud for 50% of tables, sometimes non... i hear from other guy on a table that he is having similar problem,

      anyone know whats up and when we can get back...

      was going to make a run for platnum today, since it's shitty wather (no surprise) and all =)
  • 26 replies
    • Jackalof
      Jackalof
      Bronze
      Joined: 08.06.2008 Posts: 1,462
      No probs here.
    • mongomob
      mongomob
      Bronze
      Joined: 27.03.2011 Posts: 156
      know what it can be anyone?
    • thazar
      thazar
      Bronze
      Joined: 14.09.2009 Posts: 6,560
      Hi Mongobob

      I don't have any issue either
      all I can suggest is restart HEM, restart PokerStars, and if that doesnt do the trick restart the machine

      Regards

      Thazar
    • clawindsouza
      clawindsouza
      Bronze
      Joined: 08.12.2009 Posts: 7,085
      i have the same problem with HEM on stars...somebody helpp
    • NIVEKii
      NIVEKii
      Bronze
      Joined: 01.01.2009 Posts: 1,097
      Do you both have the latest version of Hold'em Manager? Maybe a long shot but it can't hurt to stay up to date.

      All the best,

      NIVEKii
    • clawindsouza
      clawindsouza
      Bronze
      Joined: 08.12.2009 Posts: 7,085
      yeah i think i do....it has been working fine for months...just stopped working for some tables today...works only on some tables...atm im just closing the tables which dont wrk and replacing them with some other tables..seems to be a good temporary solution
    • furculision
      furculision
      Bronze
      Joined: 25.03.2011 Posts: 474
      take a break for the day ffs
    • Jackalof
      Jackalof
      Bronze
      Joined: 08.06.2008 Posts: 1,462
      2-tabling ATM, HEM works only on one :(
    • mongomob
      mongomob
      Bronze
      Joined: 27.03.2011 Posts: 156
      turns out it's only on fast tables =) ...

      so hope to reach platnum before midnight on normal speed,

      anyone know when they close the VIP month, is it midnight GMT? ET?
    • Steelbrewer
      Steelbrewer
      Bronze
      Joined: 22.04.2009 Posts: 580
      Same problem here and it started today, most tables still work though.

      turns out it's only on fast tables


      on some of them.

      Restarting HUD, HEM leaving/joining table again doesn't solve the problem.

      Never realised how blind it feels without stats :f_cool: .
    • gormless
      gormless
      Bronze
      Joined: 12.01.2010 Posts: 164
      same problem for me.
      hud is only working on 1 out of 4 tables.
      Was fine until today.

      Have tried restarting hud, HEM, pokerstars, and machine to no avail.

      Not tried updating HEM yet. Will try that tomorrow
    • Bigniux
      Bigniux
      Bronze
      Joined: 09.01.2009 Posts: 2,098
      Originally posted by mongomob
      anyone know when they close the VIP month, is it midnight GMT? ET?
      midnight ET afaik
    • NIVEKii
      NIVEKii
      Bronze
      Joined: 01.01.2009 Posts: 1,097
      Is this limited to cash games only or do sng / tournament players have the same issue?
    • malosanmaka
      malosanmaka
      Bronze
      Joined: 18.12.2009 Posts: 508
      Hud works on 1 normal speed tbl, doesn't work on 5 fast tbls for me at the moment.
    • fidelKE
      fidelKE
      Bronze
      Joined: 06.02.2009 Posts: 86
      I find solution, that works to me:

      Open table manager when playing on tables.
      In menu open Table->Table finder. This will open new window with tables that don't have HUD. Each of this tables in list have names without fast.

      Then mark table in list and move red mark to table you marked, then click ok and it works :) .

      Sorry for my bad english.

      Fidel
    • z1pz0r
      z1pz0r
      Bronze
      Joined: 12.08.2009 Posts: 981
      Originally posted by fidelKE
      I find solution, that works to me:

      Open table manager when playing on tables.
      In menu open Table->Table finder. This will open new window with tables that don't have HUD. Each of this tables in list have names without fast.

      Then mark table in list and move red mark to table you marked, then click ok and it works :) .

      Sorry for my bad english.

      Fidel
      This works, thanks!
    • clawindsouza
      clawindsouza
      Bronze
      Joined: 08.12.2009 Posts: 7,085
      Originally posted by fidelKE
      I find solution, that works to me:

      Open table manager when playing on tables.
      In menu open Table->Table finder. This will open new window with tables that don't have HUD. Each of this tables in list have names without fast.

      Then mark table in list and move red mark to table you marked, then click ok and it works :) .

      Sorry for my bad english.

      Fidel
      youre a genius...ty
    • SaynotoKlaus
      SaynotoKlaus
      Bronze
      Joined: 15.12.2010 Posts: 108
      Originally posted by z1pz0r
      Originally posted by fidelKE
      I find solution, that works to me:

      Open table manager when playing on tables.
      In menu open Table->Table finder. This will open new window with tables that don't have HUD. Each of this tables in list have names without fast.

      Then mark table in list and move red mark to table you marked, then click ok and it works :) .

      Sorry for my bad english.

      Fidel
      This works, thanks!
      I'm sorry but i didn't get it. What is table manager? Is it an option in pokerstars lobby or HM?

      "In menu open Table->Table finder."

      I looked both on pokerstars and Holdem manager and i didn't find that option.
    • SaynotoKlaus
      SaynotoKlaus
      Bronze
      Joined: 15.12.2010 Posts: 108
      Anyways , probably Pokerstars made some retarded update that screwed HM up . Hope they will fix this until tomorrow , or i'm going to freak out X(
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