is WHPoker is down??

    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      hello PS community,

      is WHPoker is down?? i tried and tried to log in but i always got this error message

      Sorry, there is no response from the gaming server.
      You may continue playing in offline mode only.

      Please contact Customer Support at poker@willhill.com for immediate assistance.

      We apologize for any inconvenience caused.


      are you also got this message or only me??
  • 28 replies
    • XxMatadorExX
      XxMatadorExX
      Silver
      Joined: 07.06.2011 Posts: 230
      Originally posted by 23nitsuj21
      hello PS community,

      is WHPoker is down?? i tried and tried to log in but i always got this error message

      Sorry, there is no response from the gaming server.
      You may continue playing in offline mode only.

      Please contact Customer Support at poker@willhill.com for immediate assistance.

      We apologize for any inconvenience caused.


      are you also got this message or only me??
      Yes, it is down until 6:00GMT I Believe! Which is 1:00AM EST
    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      woops.. i got the answer!! i visited their site and saw this


      We are sorry, poker is currently unavailable due to scheduled maintenance.

      Service is anticipated to be restored at 07:00(UK)

      Thank you for choosing William Hill. We appreciate your patience during this time. If you have any urgent queries please contact our customer services on 0800 085 6296 (UK) or +44 800 3551 3551 (International)


      - [B]William Hill
      [/B]
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hopefully you guys can log in now with out a problem :)
    • patszerdonk
      patszerdonk
      Bronze
      Joined: 19.05.2011 Posts: 834
      Can't login now :(
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Have you tried to contact them and ask for help? :(
    • furculision
      furculision
      Bronze
      Joined: 25.03.2011 Posts: 474
      gambling licence revoked
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by furculision
      gambling licence revoked
      can we take this subject serious?

      whats the situation please? :(
    • Krishjanis
      Krishjanis
      Bronze
      Joined: 04.01.2010 Posts: 977
      Just don't tell it caught Full tilt syndrome :D
    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      dam*it i can't log in..!! it said

      "Incorrect username or password entered.
      Verify your account information and try again"

      but i dont change my login info!! nobody knows my log in info!! and i cant also deposit yesterday!! its time to say goodbye to WH??


      too many pnshing site of WH.. what is the official site? there is

      williamhillpoker.com
      poker.williamhill.com
      williamhill.com

      what is the official?
    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      We are sorry, poker is currently unavailable due to scheduled maintenance.

      Service is anticipated to be restored at 08:30(UK)

      Thank you for choosing William Hill. We appreciate your patience during this time. If you have any urgent queries please contact our customer services on 0800 085 6296 (UK) or +44 800 3551 3551 (International)


      - William Hill

      Under maintenance again!! looks like my log in info is also under maintenance !!
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Hi guys,

      I attempted to login myself this morning and I had no luck.

      However after visiting their homepage here it becomes clear why :)

      They anticipate to be back online within the next few hours.

      So please be patient guys,

      Kind regards,
      Gary
    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      Originally posted by HollyMichelle
      Hi guys,

      I attempted to login myself this morning and I had no luck.

      However after visiting their homepage here it becomes clear why :)

      They anticipate to be back online within the next few hours.

      So please be patient guys,

      Kind regards,
      Gary
      me too.. what error message do you get?? for me, i got this

      Incorrect username or password entered.
      Verify your account information and try again


      even i dont change my log in info! i dont know if im hacked or because of the site is under maintenance!!
    • djokohk
      djokohk
      Bronze
      Joined: 26.10.2008 Posts: 5
      damn it .. i chose WH for my $50 starting .. and now it's down :(

      been 15 hrs since that 48 hrs waiting and still no contact from PS.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Originally posted by 23nitsuj21
      Originally posted by HollyMichelle
      Hi guys,

      I attempted to login myself this morning and I had no luck.

      However after visiting their homepage here it becomes clear why :)

      They anticipate to be back online within the next few hours.

      So please be patient guys,

      Kind regards,
      Gary
      me too.. what error message do you get?? for me, i got this

      Incorrect username or password entered.
      Verify your account information and try again


      even i dont change my log in info! i dont know if im hacked or because of the site is under maintenance!!
      Got the same as you Justin, should be back up within the next couple hours though :)
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Originally posted by djokohk
      damn it .. i chose WH for my $50 starting .. and now it's down :(

      been 15 hrs since that 48 hrs waiting and still no contact from PS.
      Hey djokohk,

      Please allow a minimum of 48 hours for the transfer of your starting capital to your selected poker room.

      Also, keep an eye here in case you have to fulfil an ID Verification test :)


      Kind regards,
      Gary
    • djokohk
      djokohk
      Bronze
      Joined: 26.10.2008 Posts: 5
      Originally posted by HollyMichelle
      Originally posted by djokohk
      damn it .. i chose WH for my $50 starting .. and now it's down :(

      been 15 hrs since that 48 hrs waiting and still no contact from PS.
      Hey djokohk,

      Please allow a minimum of 48 hours for the transfer of your starting capital to your selected poker room.

      Also, keep an eye here in case you have to fulfil an ID Verification test :)


      Kind regards,
      Gary
      Already done the ID check, and its been 60 hours since I selected WH and made an account over there. Can you please please check what's my status, I sent a ticket but am yet to get a reply there. :)
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Originally posted by djokohk
      Originally posted by HollyMichelle
      Originally posted by djokohk
      damn it .. i chose WH for my $50 starting .. and now it's down :(

      been 15 hrs since that 48 hrs waiting and still no contact from PS.
      Hey djokohk,

      Please allow a minimum of 48 hours for the transfer of your starting capital to your selected poker room.

      Also, keep an eye here in case you have to fulfil an ID Verification test :)


      Kind regards,
      Gary
      Hey again,

      I suggest being a little more patient as there can be some slight delays with the transfer. Also, take into consideration that William Hill has been down for a number of hours and this probably hasn't helped your situation.

      I can promise you, the funds will be in your account shortly once everything is back to normal :)


      Gary

      Already done the ID check, and its been 60 hours since I selected WH and made an account over there. Can you please please check what's my status, I sent a ticket but am yet to get a reply there. :)
    • 23nitsuj21
      23nitsuj21
      Bronze
      Joined: 08.09.2011 Posts: 20
      still can't log in on poker software!! wrong username and password but when im loging in on their site it work!! what will i do??
    • porkimmondo
      porkimmondo
      Moderator
      Moderator
      Joined: 20.02.2010 Posts: 5,337
      Hello guys! now the room is up? im now in Italy (im italian but i live in russia ... :) ) and I can not control ... ty for information and sorry for my bad english ... gl all at the tables! :s_cool:
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