Withdraw?

    • deedxtreme
      deedxtreme
      Bronze
      Joined: 30.08.2011 Posts: 9
      Hello fellow poker players and members!

      I have a question!

      SO today i got the free 7.70 dollars + 10 dollars on casino at 770 poker.
      so i was trying my luck in casino games, and i found it lucky, i got 51 dollar in total. But when i go into my account i see only that i have 7.70 in real money, but in my bilance it shows 51 dollar, so im wondering what are the terms about that money, becouse i didnt found any!

      So maybe somebody knows about it ?
  • 7 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Hi deedxtreme,

      Congratulations on your winnings :)

      I suggest you contact their Live Support team as their maybe some release restrictions when winning with bonus money.

      I'm not sure as I have never played at Poker770. Maybe some of members will pop in with the answer but to be sure I would contact their excellent Live Support Team.

      EDIT: Please keep us informed as to how this works out :)

      Kind regards,
      Gary
    • deedxtreme
      deedxtreme
      Bronze
      Joined: 30.08.2011 Posts: 9
      So, i was playing more those casino games, and i talked to one of the staff members of 770 poker! They said me that to unlock Casino bonuss you need to play 200$ on it and the money will be on your real money account, about the 7.70 $ on poker money, they already are like real money and they are yours even at the start. So i was con playing the casino games to reach the 200$ limit, when i was palying i hit max bet spin, wich was 2$ and i won 10 free spins, so it was spinning on all lines on max, and i wan incredibly alot. in total i endend with 120$ and the admin contacted me and congratulated me with clearing the casino bonuss!

      I asked him if i can withdrwa money, and he said that on withdraw you first need to deposit at least 30 $, so if i deposit 30 $ i can withdraw 150 $ .

      What a nice evening, starting from nothing and ending on 120 $ playing casino games haha :D
    • klinikatrstenik
      klinikatrstenik
      Bronze
      Joined: 23.09.2010 Posts: 38
      Will you please clarify...
      In order to release the cash bonus on casino games you have to bet a total amount of $200?
      If this is so, where do you keep track of how much you have bet?
      What game did you play?
      Thanks
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi Guys,

      Just to let you know, that any poker bonus you received you won't be able to release it with playing in casino. Actually, this is something we don't recommend at all to our players.

      If we're talking about Casino bonus, its down to the poker room but normally they restrict/separate their casino from poker balance winnings in order to avoid collusion.

      Please check with poker room for further bonus details.

      Ingrid
    • support770
      support770
      Bronze
      Joined: 13.09.2011 Posts: 834
      Hi klinikatrstenik,

      To answer your question, please note that all casino bonuses offered by Poker770 can be transferred to the player’s real balance and eventually withdrawn if the player manages to complete the bonus’ playthrough.

      This playthrough depends on the bonus and can be of 8 X the initial amount received of up to 20 X the initial amount received.

      What we have to emphasize is that all bets placed on a Blackjack game type or a Roulette one will not be considered for the playthrough.

      As for keeping track of how much you have bet, do note that in the left down corner while playing at a casino game, all players have their current balance displayed. This balance represents the sum of your real money balance, casino balance and casino pending wins and losses combined.

      Do not hesitate to contact us at support@poker770.co.uk for any additional information.

      Regards,

      Yoanna
    • oblitron
      oblitron
      Bronze
      Joined: 22.01.2010 Posts: 238
      Here's what it says in the T&Cs for that promotion:

      - The $7,70 bonus is valid at poker tables and on casino games.
      - The $10 bonus is only valid on our casino games and must be used within a week.
      - The playthrough for the $10 bonus is 20 and doesn't include table games such as Blackjack and Roulette
    • deedxtreme
      deedxtreme
      Bronze
      Joined: 30.08.2011 Posts: 9
      As i said, i played on total casino games not blackjack or rulette for 200$ The admin same contacted me and congratulated me about the winnings, and as i cleared the bonus the money comes into real money account, so it dosent affect me about the poker n stuff.

      One guy asked me how you can know how much have you been played on casino, simply just ask the live support they will check it for you !