HEM Table Scan - Not detect Lobby

    • Mark47
      Mark47
      Basic
      Joined: 11.05.2011 Posts: 8
      Hi Everyone,

      I play in PokerStars (PS) and run HEM.

      When I click "Scan" in Table Scanner
      I got error message:
      "PS: Could not detect PS Lobby"

      What is wrong?

      Could you advise?

      regards
      Mark47
  • 7 replies
    • Krishjanis
      Krishjanis
      Bronze
      Joined: 04.01.2010 Posts: 977
      Did you buy the table scanner? And have you bought holdem manager because I know that's a problem for pirated version :) If that's not the problem then just wait, there are a few Holdem Manager guys in this forum that will help you. You can also go to holdem managers forum http://forums.holdemmanager.com/ where you could get your answer faster.
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      Are you using the latest HM release? http://www.holdemmanager.com/Downloads/HmUpdate.exe

      If yes - your Stars lobby is in english and not customized?

      Please post a screenshot of the lobby and the table scanner.
    • Mark47
      Mark47
      Basic
      Joined: 11.05.2011 Posts: 8
      Hi,

      Thank you for reply.

      I use Holdem.Manager.Suite.v.1.10.01
      When I open it I see it already has Table Scanner inside as well.

      What is that?

      regards

      Mark47
    • Mark47
      Mark47
      Basic
      Joined: 11.05.2011 Posts: 8
      Hi

      I use Holdem Manager v.1.10.01
      It has already Table Scan inside.
      I did not yet updated HM.

      My Stars in english.
      What do you mean "not customized"

      I could not upload my images.
      Some problems to save them on Forum side.

      regards,

      Mark47
    • Krishjanis
      Krishjanis
      Bronze
      Joined: 04.01.2010 Posts: 977
      No one will help you because you are using pirated software that you downloaded illegally. How do I know that? By the software version, 1.10.01 is the most common pirated Holdem manager version, and it's outdated so a lot of things don't work, just go by the small stakes licence which costs like 45$ with the pokerstrategies code which reduces the price by 18%. You can keep using it, but just because that version is so old a lot of things don't work and more things will keep breaking because poker rooms constantly upgrade their software.
    • Mark47
      Mark47
      Basic
      Joined: 11.05.2011 Posts: 8
      Most people say that if you buy HM
      then you have to buy Table Scanner separately
      (if you need it).

      Why my HM does already contain Table Scanner??

      If I buy new HM version with the small stakes
      will it contain Table Scanner?
      Maybe any HM version does not contain Table Scanner!?
      Then I have to buy Table Scanner separately!?

      It is not so clear from HM Site.

      Does HM2 contain Table Scanner or not??

      Could you advise?

      thank you

      Mark47
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      Tablescanner is an additional App which you have to buy separately.