VIP system

  • 6 replies
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by Janth88
      Last month I've earned 6000 points.
      Today,message from Poker770
      This month, you've earned 0 points, next month you'll be VIP level Novice
      Why?? X(
      Hi Janth88,

      I'm sorry to read about the points problem. Have you tried to contact customer support and ask whats the issue?

      Let me know and I'll jump in if you can't get further
      Ingrid
    • ExternalUseOnly
      ExternalUseOnly
      Bronze
      Joined: 30.01.2010 Posts: 3,373
      This might sound like a stupid answer at first so stick with me i only just started playing there,

      Today is 1st October last month you earned your points so your status level carries over to this month but since its only the 1st you wont have earned anything yet so whatever you earn this month will carry over to next month right?


      Sigh sorry if im talking jibberish ive just woken up does it make sense to you?

      All the best
      Carl
    • Janth88
      Janth88
      Bronze
      Joined: 01.08.2011 Posts: 7
      Thanks you
      Now, My current level is Silver.
    • ExternalUseOnly
      ExternalUseOnly
      Bronze
      Joined: 30.01.2010 Posts: 3,373
      So its all sorted then yeah? everythign is how it should be?

      Thanks for updating us :)

      Carl
    • Janth88
      Janth88
      Bronze
      Joined: 01.08.2011 Posts: 7
      Today, I back to Novice level agian.
      LOL! What is a systems?
    • ExternalUseOnly
      ExternalUseOnly
      Bronze
      Joined: 30.01.2010 Posts: 3,373
      Hmm this is a pretty strange situation, but as it is an individual problem ( i mean its only you having this error atm) you need to contact them directly and explain to them in detail all you can they will be able to help you out much more than we can :)

      Please let us know what they say though im intereted to here

      Thanks
      Carl