id check

  • 11 replies
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi dato1985,

      Welcome to our community and thank you for uploading your documents :)

      We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

      Let us know if you have any other question we can assist you with.

      Ingrid
    • dato1985
      dato1985
      Bronze
      Joined: 01.10.2011 Posts: 9
      Originally posted by IngridN
      Hi dato1985,

      Welcome to our community and thank you for uploading your documents :)

      We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

      Let us know if you have any other question we can assist you with.

      Ingrid

      - Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by dato1985
      Originally posted by IngridN
      Hi dato1985,

      Welcome to our community and thank you for uploading your documents :)

      We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

      Let us know if you have any other question we can assist you with.

      Ingrid

      - Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(
      Hi dato,

      Your passport document was sent and shows country but not specific address....therefore, our verification team have asked for additional documents with full address :)

      Thanks in advance
      Ingrid
    • dato1985
      dato1985
      Bronze
      Joined: 01.10.2011 Posts: 9
      Originally posted by IngridN
      Originally posted by dato1985
      Originally posted by IngridN
      Hi dato1985,

      Welcome to our community and thank you for uploading your documents :)

      We are missing your ID card, please read this ticket where you can find detailed explanation on how to proceed further.

      Let us know if you have any other question we can assist you with.

      Ingrid

      - Proof of address. This can be a utility bill for example or a bank statement addressed to you. i dont andestend this what upload the passport are where live and how age ar me :(
      Hi dato,

      Your passport document was sent and shows country but not specific address....therefore, our verification team have asked for additional documents with full address :)

      Thanks in advance
      Ingrid
      i have not documnt but i tell you hwrer i live [Edited by Ingrid] please do not share your personal details on the forum :)
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi dato,

      Unfortunately, I can not accept your address in this written form. I've asked our customer support to contact you regarding this and find an alternative solution :)

      Ingrid
    • dato1985
      dato1985
      Bronze
      Joined: 01.10.2011 Posts: 9
      tnx
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      You're welcome :) all good?
    • dato1985
      dato1985
      Bronze
      Joined: 01.10.2011 Posts: 9
      Originally posted by IngridN
      You're welcome :) all good?
      whait get 50 $
    • purplefizz
      purplefizz
      Bronze
      Joined: 12.03.2008 Posts: 4,508
      yes, after your documents have been verified, you only need to wait until the money gets transferred into your account. this usually takes around 48 hours. have you picked a poker room yet? :)
    • dato1985
      dato1985
      Bronze
      Joined: 01.10.2011 Posts: 9
      Originally posted by purplefizz
      yes, after your documents have been verified, you only need to wait until the money gets transferred into your account. this usually takes around 48 hours. have you picked a poker room yet? :)
      yes i need pokers stras but support asked only titina poker room :( :(
    • purplefizz
      purplefizz
      Bronze
      Joined: 12.03.2008 Posts: 4,508
      unfortunately, we do not offer the starting capital on pokerstars. you can only pick from the following rooms that you see on the page:
      Free $50 Rooms

      let us know :)