Can't play in depositors freeroll...

    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      Hey, I deposited on the 6th, played in one on the 10th and now want to play in the second one which pokerstrategy says i should be able to play in. Problem is, I can't register...
  • 28 replies
    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      40 mins and 0 entrants.
    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      Registration has been open for 2 hours and 0 entries. Am I the only one seeing this or something?
    • Pardel
      Pardel
      Bronze
      Joined: 02.09.2009 Posts: 10
      Originally posted by lynius
      Registration has been open for 2 hours and 0 entries. Am I the only one seeing this or something?

      I not may to...it is mistake... number of registered players are 0...
      ...and live support at WilliamHill NOT work! Moderators, please HELP US! :evil:
    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      Originally posted by Pardel

      ...and live support at WilliamHill NOT work! Moderators, please HELP US! :evil:
      I second that.
    • HergenL
      HergenL
      Bronze
      Joined: 06.06.2011 Posts: 2,548
      Hey guys,

      i already answered lynius' ticket about this, but you other guys should get updated too:

      It looks like there are issues with the registration for this week's depositors freeroll. Unfortunately i had no chance to get more information in this right now for it's quite late here already, but I instantly forwarded the issue and we will look into it.

      Can't say much right now, but of course we will try our best to solve this issue asap or at least set up a new freeroll for you guys.

      I will have you updated in this thread.
    • Pardel
      Pardel
      Bronze
      Joined: 02.09.2009 Posts: 10
      Originally posted by HergenL
      Hey guys,

      i already answered lynius' ticket about this, but you other guys should get updated too:

      It looks like there are issues with the registration for this week's depositors freeroll. Unfortunately i had no chance to get more information in this right now for it's quite late here already, but I instantly forwarded the issue and we will look into it.

      Can't say much right now, but of course we will try our best to solve this issue asap or at least set up a new freeroll for you guys.

      I will have you updated in this thread.

      Number of registered players are 0 (zero)! ...and we have ONLY 30.minutes
      before start :f_cool:
    • JimC6
      JimC6
      Bronze
      Joined: 01.04.2011 Posts: 458
      Hope it does get sorted I was all geared up for it this week.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Hi guys,

      Did this go ahead?
    • YxieAA
      YxieAA
      Silver
      Joined: 18.05.2011 Posts: 1,062
      nope. Tournament was cancelled.
    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      I was looking forward to it too. Fortunately came 2nd in the $100 daily, so glad I decided to enter that now.
    • Tomassio123
      Tomassio123
      Bronze
      Joined: 12.09.2009 Posts: 268
      Hi All,

      Unfortunately we were not informed in advance that the freeroll will be cancelled and that's why it was also not possible for us to inform you accordingly.

      However, we already contacted William Hill in order to find out why they cancelled the tournament and what will happen with the players who were actually eligible to play this freeroll.

      Keep you updated.

      Best,
      Thomas
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Thank you Thomas for dropping in to explain.

      Looking forward to those updates


      Gary
    • JimC6
      JimC6
      Bronze
      Joined: 01.04.2011 Posts: 458
      I have read in the news today that Will Hill actually had 200 staff walk out because of rumours they were relocating. So maybe this explains it and why the customer services were not responding.
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi guys,

      Please see update news here: Depositors freeroll postponed

      Any questions, let me know
      Ingrid
    • Pardel
      Pardel
      Bronze
      Joined: 02.09.2009 Posts: 10
      Originally posted by IngridN
      Hi guys,

      Please see update news here: Depositors freeroll postponed

      Any questions, let me know
      Ingrid
      I have only one question: are players who was eligible to play at CANCELED

      1K PokerstrategyFreeroll at 17.oct.2011 may play NEXT

      1K PokerstrategyFreeroll (at 24.oct.2011) WITHOUT deposit

      Best regards.

      P.S. Szia!
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by Pardel
      Originally posted by IngridN
      Hi guys,

      Please see update news here: Depositors freeroll postponed

      Any questions, let me know
      Ingrid
      I have only one question: are players who was eligible to play at CANCELED

      1K PokerstrategyFreeroll at 17.oct.2011 may play NEXT

      1K PokerstrategyFreeroll (at 24.oct.2011) WITHOUT deposit

      Best regards.

      P.S. Szia!
      Szia Pardel, :)

      I'm going to write in English, in case you wouldn't understand just tell me and I'll write in Hungarian, no problems.

      There aren't any depositors freeroll on the 17th or 24th in fact. The new date is 6th of November as stated in the news.

      The deposit period will now end on November 6, 11:00 GMT, giving you an extra two weeks to deposit and play the freeroll.

      Note: If you made a deposit since October 9 at William Hill, you will still be able to take part in the rescheduled freeroll.

      Here is the Hungarian news for you

      Ingrid
    • lynius
      lynius
      Bronze
      Joined: 15.01.2011 Posts: 382
      No Ingrid. He's talking about the standard weekly 1K (which is what this thread was originally about). Not the special 10K.
    • JimC6
      JimC6
      Bronze
      Joined: 01.04.2011 Posts: 458
      Is the depositors free roll back on as normal this week?
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Originally posted by JimC6
      Is the depositors free roll back on as normal this week?
      Today's freeroll will take place as normal. Registration should be open in 30 min. Let me know guys, if you have any issue.

      Ingrid
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