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Hello

    • KolerPeto
      KolerPeto
      Basic
      Joined: 27.08.2011 Posts: 7
      I had a call from some lady with nice voice, She said that my account is going to be verified within 5 minutes if I remember right :( . However, I have still basic status and I can see on page written " The check was not sucessfully"
      It is fine, if there is some not wanted mistake I just want to fix the problem.

      Can you help me?

      Thank you!
  • 4 replies
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi there,

      I believe this ticket should explain to you regarding the ID check.

      let me know if we can help you further on
      Ingrid
    • KolerPeto
      KolerPeto
      Basic
      Joined: 27.08.2011 Posts: 7
      Well, machy says that My account is not verified because of something but when I had a call like 45 mins ago, the woman told me that my account will be verified in 5 minutes. This has really no sense.. One person says yes and one no
      ?(

      I am really confused :s_confused: because I answered those questions in call and all should be ok.
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      Hi again,

      I'm sorry that we confused you :(

      Unfortunately, I have no power to overturn those decisions and the only thing you can do is reply to the above ticket and discuss this with our support.

      I'm sorry, I couldn't be more of a help.

      Ingrid
    • KolerPeto
      KolerPeto
      Basic
      Joined: 27.08.2011 Posts: 7
      Well in that ticket he doe not say any reason , just no
      but It is fine, thank you anyways :]