HUD problems and missing feature

    • memsinan
      Joined: 24.10.2011 Posts: 1
      Which operating system:
      ( ) XP
      ( ) Vista
      (X) Windows 7

      Which poker room:
      ( ) PartyPoker
      (X) PokerStars
      ( ) Full Tilt Poker
      ( ) iPoker Network (e.g. William Hill Poker, Titan Poker, Mansion Poker, etc.)
      ( ) Everest Poker
      ( ) Others: ______________

      Which game type:
      ( ) Cash Game (NL, PL or FL and which limits?)
      (X) Tourney (which tourney types?) SnG

      Have you searched the FAQ:
      See: FAQ
      (X) Yes (but the problem isn't listed)
      ( ) No

      Relevant screenshot available:
      ( ) Yes
      (X) No (a screenshot is irrelevant concerning the problem)

      Error messages in the logfile:
      Where can I find the logfile on my computer? See here
      ( ) Yes (Please don't forget to post the logfile's content)
      (X) No

      In case of problems related to the database:
      Was the PostgreSQL Database Service installed separately?
      (X) Yes
      ( ) No (the Elephant has installed Postgres)

      Have you read the database section in the FAQ?
      See: here
      (X) Yes (but the problem isn't listed)
      ( ) No

      Problem description:

      I've recently started using elephant. I play on Poker Stars. I have two qualms.

      1) I can't seem to find "today's performance"
      2) The HUD doesn't work. The "test HUD" works fine, but when I'm playing I don't get any statistics for anything, no hero stats or opponent info...

      My database is fine and the program seems to run smoothly regarding everything else.

      I'm using the latest version of elepant (1.05). I would be really happy if I could get some help on these topics.
  • 1 reply
    • mrk1988
      Joined: 04.02.2007 Posts: 13,337
      Hey memsinan,

      please make sure you start Elephant and the PokerStars Poker Client with administrative privileges.

      Also, make sure your handhistories are stored locally and imported automatically! Check the configuration for the correct autoimport folder and the - settings -> sites - page for your pokerstars username.