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Withdrawing problem

    • moniukas
      moniukas
      Bronze
      Joined: 19.09.2010 Posts: 11
      I wanted to withdraw some money using bank transfer and support asked me to verify my ID and address. But I don't have any papers with my address at the moment. Maybe someone knows if i would still have to verify my address if i make a deposit and then withdraw via same method?

      Or maybe pokerstrategy could contact them and say that I have verified my ID and address here :)
  • 5 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,031
      Or maybe pokerstrategy could contact them and say that I have verified my ID and address here


      Hi moniukas,

      I'm afraid that option won't work :(

      The best advice I can give you is to contact their support and hopefully you can come to a mutual agreement with them.

      Let us know how you get on,

      Best regards,
      Gary
    • IngridN
      IngridN
      Bronze
      Joined: 02.03.2011 Posts: 12,162
      sorted out this moniukas?
    • moniukas
      moniukas
      Bronze
      Joined: 19.09.2010 Posts: 11
      Yes, I contacted their support.
      I'll have to deposit and send them copy of my ID if I want to cashout.
      Standard procedures I think :)
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,031
      Originally posted by moniukas
      Yes, I contacted their support.
      I'll have to deposit and send them copy of my ID if I want to cashout.
      Standard procedures I think :)
      Yay ;) Glad to hear that moniukas.

      Yes, they are standard procedures :)

      All the best, and if you need any further help with anything just let us know.

      Gary
    • nikola1109
      nikola1109
      Bronze
      Joined: 06.12.2010 Posts: 21
      Hi there,
      I did a withraw and after 3 days I got my account blocked!!!!

      What the F is going on, my account was bloked couse of sequrity reasons!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Is it cause I made a withrow????

      What am I, a terorist???? This is unexeptable!!

      I WANT AN APOLOGY AND MY ACCOUNT BACK ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Im so pist off right now, u cant imagene!!!! Shame on you Titan, shame, shame shame!!!!!!!!!!!!!!!

      They didnt inform me of this kind of stupid things when I deposit my money! It was all cool back than! I talked to online support before I made the withrow and he didnt say anything and now suddenly my account is block cause they fill that is ok to do taht: we will block him (dont care if he planes to play or not) no warning, no nothing...

      I send them the scan image of my ID and some bills

      Did anyone else expiriance this kind of things?
      How was your withrow going?

      Please reply, thx...