$50 bonus = ballsed it up

    • Slimbo011
      Slimbo011
      Bronze
      Joined: 24.11.2011 Posts: 1
      Hi, i passed the test (just) and clicked on the party poker link, and discovered i already had an account

      so i entered my account name on this site, and party poker have said i cannot claim it because i didnt use the promo code when i signed up

      is there any way to use my bonues with another site?

      thanks in advance
  • 3 replies
    • fruktpuff
      fruktpuff
      Bronze
      Joined: 24.09.2010 Posts: 3,982
      I've flagged this to higher powers and someone will be along to check on your case in a little while.

      Regards,
      Richard
    • purplefizz
      purplefizz
      Bronze
      Joined: 12.03.2008 Posts: 4,508
      hi Slimbo011,

      it is true you cannot have it on Party Poker if you already had a previous account there which you did not register through us.

      however, you can pick another room to receive your starting capital on.
      you will need to send a ticket here CLICK ME and explain the situation. support will be able to help initialize the capital in a different room. also, keep in mind that you may or may not be asked for an ID check so keep an eye on your emails. :)

      let us know how you get on!


      smiles,
      wendy
    • MarkQuick
      MarkQuick
      Bronze
      Joined: 06.12.2010 Posts: 1,343
      Hi Slimbo011, I've sent you a ticket regarding your $50 starting capital, please click here to view your ticket. :)

      If you need anything else please notify me by replying to the ticket and I'll be happy to help.