Account not tracked, been 1 week

  • 1 reply
    • IngridN
      Joined: 02.03.2011 Posts: 12,162
      Hi there JohnJames97,

      I can see that you successfully tracked many other accounts of yours so I'm sure there won't be any issue this time either.

      However, I can only tell if your account is tracked or not if you start receiving StrategyPoints. For now, I can't see any which may be because the poker room didn't send us the report or because... well, unsuccessful tracking.

      We can get to the end of this very quick, you just need to contact the poker room and ask if you're account is affiliated with or not. They will be able to tell you in a minute :)

      let me know