will I get my account closed?

    • angalius
      angalius
      Bronze
      Joined: 10.11.2011 Posts: 304
      Hello , I`m kinda scared if my account can be closed for this.When I wasnt playing on pokerstars my brother asked me if I can deposit for him, and so I did. Now that I`m playing on stars I use the same credit card. We both have our IDs checked and I can prove that the credit card is mine. Also I agreed for letting him deposit from my card , not that he stole it. Thanks
  • 12 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Hi angalius,

      I think the best course of action here is to contact PokerStars and let them know the situation. I say this because if you contact them first, they will likely be more lenient towards you and your brother.

      As long as everything has been verified at least you have been upfront about the situation.

      Let us know how you get on,

      Best wishes,
      Gary
    • kiromanAAKK
      kiromanAAKK
      Bronze
      Joined: 08.10.2009 Posts: 4,022
      Pokerstars is a great poker room in any area. :)

      I can confirm that as said already by Holly that if you contact them it will be the best action to do! ;)
    • angalius
      angalius
      Bronze
      Joined: 10.11.2011 Posts: 304
      Thank you for reply, contacted them, hoping on understanding with them
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Best of luck angalius,

      PokerStars have tightened their security since Black Friday and it would only have been a matter of time before they uncovered your situation.

      Let's hope you get a positive result here.

      Keep us posted,
      Gary
    • jperucao
      jperucao
      Bronze
      Joined: 18.09.2010 Posts: 792
      good luck ;)
    • purplefizz
      purplefizz
      Bronze
      Joined: 12.03.2008 Posts: 4,508
      this has happened to me before although in a different room. they asked me to upload certain documents of proof as well as to write authorization letter stating that i allowed person B to use my card/ewallet. it turned out fine in the end, although of course you just need to be a little patient with the whole process of correspondence and uploading required documents.

      that said, Stars is probably the strictest room out there so i cannot guarantee they will respond the same. let us know how you get on.

      smiles,
      wendy
    • angalius
      angalius
      Bronze
      Joined: 10.11.2011 Posts: 304
      Got and e-mail this morning

      In regards to using someone else’s Credit card to make a deposit, please note that we understand sharing cards is a common thing to do. However, we do not encourage it since if the owner of the card has any issues, either with the card or their PokerStars account, you would also be affected.

      Sweet , guess it will be okay afterall.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Hi again,

      That sounds promising indeed, hope it stays that way :)

      Kind regards,
      Gary
    • angalius
      angalius
      Bronze
      Joined: 10.11.2011 Posts: 304
      also they approved my cashout , yeey :)
    • purplefizz
      purplefizz
      Bronze
      Joined: 12.03.2008 Posts: 4,508
      congrats! i guess everything got sorted nicely there? :)

      why are you cashing out btw? moving sites?

      smiles,
      wendy
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Originally posted by angalius
      also they approved my cashout , yeey :)
      Woohoo!

      Nice one!
    • angalius
      angalius
      Bronze
      Joined: 10.11.2011 Posts: 304
      Originally posted by purplefizz
      congrats! i guess everything got sorted nicely there? :)

      why are you cashing out btw? moving sites?

      smiles,
      wendy
      Yea everything seems to be okay :)
      And I`m just cashing out some pocket money, gonna play there for a long time :D :)